Robert Brogden Buick GMC - Service Center
Olathe, KS
1,954 Reviews of Robert Brogden Buick GMC - Service Center
it was ok It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the prob It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the problem a week earlier, that they didn't have a part on hand. More
Oil change First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. More
Excellent As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a s As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a shout out to service advisor Kristie Brown for her excellent work. More
Had 8 30 appt. Did not start til 9. Done at 9:3]. Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference ergo a longer wait than expected. More
Jason was awesome! Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such great service! Thanks Jason! More
Surprisingly simple The coolant leak on my garage floor didn't fit into my busy weekend schedule. But Kristie Brown had me in a rental Saturday afternoon and back in my c The coolant leak on my garage floor didn't fit into my busy weekend schedule. But Kristie Brown had me in a rental Saturday afternoon and back in my car by Monday on my lunch hour. They were very accommodating to my needs and it all went smoothly. Kristie does her job well. More
Took longer than I expected They found something to fix in addition to the itens for which I scheduled the appointment but did not indicate how much additional time the new item They found something to fix in addition to the itens for which I scheduled the appointment but did not indicate how much additional time the new item would take. More
The best I can always count on Robert Brogden GMC to give me the best service possible. I got a fast appointment, and once I arrive Jason took care of everyth I can always count on Robert Brogden GMC to give me the best service possible. I got a fast appointment, and once I arrive Jason took care of everything I needed. More
Great service! I received great quality service! They explained and showed me in person under the lift everything was good that there was no leaks. It put my worries I received great quality service! They explained and showed me in person under the lift everything was good that there was no leaks. It put my worries to rest!! Thank you so much, i feel this is a dealership i can trust! 🙋??? More
All good We took the 2016 BuicK in for an oil change, The staff was quick and very friendly. I recommend their service ....Thank you Darryl Evans We took the 2016 BuicK in for an oil change, The staff was quick and very friendly. I recommend their service ....Thank you Darryl Evans More