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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,954 Reviews

1,954 Reviews of Robert Brogden Buick GMC - Service Center

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August 11, 2019

Software Update for Weather App The weather app stopped working and it was determined that it needed a software update. An appointment was scheduled and the update was done quickly More

by GSROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Jason Mcclarrinon
Aug 12, 2019 -

Robert Brogden Buick GMC responded

We appreciate you taking the time to leave us feedback. Thank you again for choosing Robert Brogden Buick GMC and we hope to see you again.

August 11, 2019

Oil change Good and fast service would recommend to other people the quality of service and purchasing a vehicle at this location.Looking forward to future repai More

by SLYYOUNG4927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Aug 12, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

August 10, 2019

Engine light which ended up being fuel pressure gauge I received super assistance from Jason McC..... Is why I gave 5 stars. He didn't work on my wife's car but the very next day the engine light came on More

by msimon1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mcclarrinon
Aug 12, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

August 09, 2019

Great service!!!! Oil change and tire rotation in 45 minutes. Is awesome! Waiting area was professional. Wish they had some work desks to work remotely. Great Exper More

by dkaberline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Aug 12, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for your review of Robert Brogden! We truly appreciate the feedback and hope to hear from you again.

August 08, 2019

A/C leak at rear core on my Acadia Allison kept us in the loop. In the shop two days for this expensive repair Brogden Gmc could not provide us a loaner car. WHY? More

by chesleybrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Aug 12, 2019 -

Robert Brogden Buick GMC responded

We appreciate you taking the time to leave us feedback. Thank you again for choosing Robert Brogden Buick GMC and we hope to see you again

August 08, 2019

Very quick and knowledgeable. Jason came out and heard the car making a whistling sound. He got it into service and had everything repaired by that afternoon. Brogden will be my se More

by GOOCH823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano, Jason Mcclarrinon
Aug 12, 2019 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Robert Brogden Buick and GMC and what we offer.

August 07, 2019

Excellent and Expert Service Staff members are professional, friendly, efficient, and provide expert-level service. The dealership is clean and welcoming. As a 9-year satisfied More

by dschmidt55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Aug 08, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

August 06, 2019

Expensive We had Buick in several weeks earlier for ac work. Now over $250 to unplug ac drain which should have been checked first tiime. Never mind another b More

by MARGARET.FOSTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mcclarrinon
August 02, 2019

Oil change and leak check I was able to get checked in and on my way at drop off and pick up without a wait. Due to the differential leak and weekend, my service took a week t More

by Barbara.clary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mcclarrinon
Aug 03, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

July 31, 2019

It was a great experience and they were amazing The lady that helped me was very nice and polite and my car was done before the time I expected it was a great experience and excellent service. More

by Cesar Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guthrie, Allison Leach
Aug 03, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

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