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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,956 Reviews

1,956 Reviews of Robert Brogden Buick GMC - Service Center

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December 11, 2019

Kristie is the best! Kristie Brown was so helpful and did everything she could to make our experience great! She was amazing. Called every time to update, and worked with More

by AUBREYCYFOYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 13, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

December 10, 2019

Service for oil change Everything went great for my oil change! It was my 1st time going to Robert Brogden and the entire staff were very friendly and helpful! The shuttle d More

by robinboley66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 13, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for your review of Robert Brogden! We truly appreciate the feedback and hope to hear from you again.

December 10, 2019

Very Satisfied As always service was great. Allison was very good, even went to see if I left my cell phone in the car. John Greenquest was great too and took time t More

by FRANZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greenquist, Allison Leach
Dec 13, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for your review of Robert Brogden! We truly appreciate the feedback and hope to hear from you again.

December 10, 2019

On time and easy Robert Brogden is always on time and predictable. They are easy to schedule with and are ALWAYS courteous and never pushy, but informative of any iss More

by gibbsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Dec 13, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

December 08, 2019

Lack of true customer service I recently wrote a response and the reply is to call them. I want data on my car it is your responsibility to call ME. I was told to call the service More

by GKPWJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
December 08, 2019

Fast and friendly! Robert Brogden worked with my schedule to get me in for a factory recall and a full service oil change, tire rotation, etc. They are always fast, frie More

by HYLTONK712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hosley, Allison Leach
Dec 13, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

December 07, 2019

Alison did a great job Alison explained the problem and the service tech did a great job at finding the problem. Seems to me Brogden service is better then most dealers. More

by MAURICEBOWERSOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Dec 07, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

December 06, 2019

Oil change/service The service center staff is very efficient, organized, and timely. The staff is friendly and helpful. The waiting area very clean. Really happy to hav More

by LKACZMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Kerr, Tech, Adam Peters
Dec 07, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We hope to continue to provide you quick and friendly service and look forward to working with you again in the future.

December 06, 2019

sloppy techs The service advisor Adam Peters was very nice and helpful, but this is the second time that I have had service work done there, and when I went to get More

by Jerry Meek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Kerr, Adam Peters
Dec 07, 2019 -

Robert Brogden Buick GMC responded

We are sorry to hear that your experience was not up to the standard that we hold for ourselves here at Robert Brogden. If you would like to reach out to us at (913) 397-2670 we would love to hear from you.

December 06, 2019

Recall issue solved Kristie was excellent to work with even though we had multiple issues, she stayed focused and helpful on the problems. Excellent follow up on problems More

by SLOCKE.HOME
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 07, 2019 -

Robert Brogden Buick GMC responded

Thank you so much for your review of Robert Brogden! We truly appreciate the feedback and hope to hear from you again.

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