Robert Brogden Buick GMC - Service Center

It was a great service that fixed the issue besides I was told an hour for my service and sat for 2 hours with no updates. was told an hour for my service and sat for 2 hours with no updates. More

Everything went smooth, got my oil changed and they finished in a timely manner. Other than that all the staff is very warming and easy to get along with. finished in a timely manner. Other than that all the staff is very warming and easy to get along with. More

Had a belt that started making a lot of noise. Lucky for me the service department was not too busy so my truck was taken care of in about 40 minutes. me the service department was not too busy so my truck was taken care of in about 40 minutes. More

helpful Kristy was very helpful. She was able to help find a car when the services were taking longer than expected. She was very friendly and called me right Kristy was very helpful. She was able to help find a car when the services were taking longer than expected. She was very friendly and called me right away to let me know of extra services needed. More

Oil Change Everyone was very nice and courteous. Allison was wonderful! She was very helpful and great at letting me know what was going on! Great person to Everyone was very nice and courteous. Allison was wonderful! She was very helpful and great at letting me know what was going on! Great person to have working for you! More

Recall They got me in and out in a very timely manor as I had to travel 300 miles home. Great Job! Will definitely return again. They got me in and out in a very timely manor as I had to travel 300 miles home. Great Job! Will definitely return again. More

It has been a most pleasant transaction with every evolution. From purchase to maintenance. Highly recommended to friends, and family, resulting in additional purchases. Five star operation! evolution. From purchase to maintenance. Highly recommended to friends, and family, resulting in additional purchases. Five star operation! More

staurday morning oil change i was 4th in line and was out in an hour. everyone was courteous and accommodating. fresh coffee and plenty of places to sit down i was 4th in line and was out in an hour. everyone was courteous and accommodating. fresh coffee and plenty of places to sit down More

First time using the “walking” service on Saturday. Was able to be first in when the doors opened and was finished promptly. Appreciate the attention! able to be first in when the doors opened and was finished promptly. Appreciate the attention! More

Slower than I prefer/Got the wrong pricing When I made the Appt, they told me that it would take about an hour and would cost about $110. So since I had My Buick Rewars points, I redeemed $75 w When I made the Appt, they told me that it would take about an hour and would cost about $110. So since I had My Buick Rewars points, I redeemed $75 worth of points. After getting my car to the dealership at 8:25am, I immediately was greeted and they took my car back. I waited in The area by the service Dept. About 1 hr 40 min later my car was done which was much later than I was told when I made the Appt. Upon paying, it was actually less than I had been told. However, I’d already redeemed reward points which means I would have lost out on approx $25 worth of rewards. I ended up paying out of pocket when I hadn’t anticipated doing so. I did end up getting my redemption cancelled as suggested by Allison which was great! And then when I got home that evening, I had coupons in the mail for what I had done that day. So honestly, even though the total charges were less than anticipated, it was WAY MORE out of pocket than I had budgeted. The coupons in the mail were the dagger of the day. More