Robert Brogden Buick GMC - Service Center

I have always had a great experience with everyone! They make you feel comfortable while you wait. The dealership is clean ! Great people! I don’t really have to much more to say make you feel comfortable while you wait. The dealership is clean ! Great people! I don’t really have to much more to say More

Courtesy vehicle condition- beyond pathetic.Dog hair all Courtesy vehicle condition- beyond pathetic. Dog hair all over every seat, smoke film on windows, mud all over the interior and trash. Customer serv Courtesy vehicle condition- beyond pathetic. Dog hair all over every seat, smoke film on windows, mud all over the interior and trash. Customer service- "Eenesto" great Usage of time on site- Poor (had to leave the vehicle over night). Results of inspection- unacceptable (transmission replacement required with only 81,000 miles and out of warranty. Est- $over $5,000 dollars More

7 hours after a 9:30 brake/computer recall I was overcharged for oil change and adamantly told my 4.3 liter V6 takes 8 qts of oil. Then after asking two other advisors to look it up, I was handed a overcharged for oil change and adamantly told my 4.3 liter V6 takes 8 qts of oil. Then after asking two other advisors to look it up, I was handed a $10 bill and some change after proving wrong with them saying to me "most Sierra's take 8 quarts." Excuse me, but I don't care about "most" Sierras. Also didnt perform my tire rotation - I marked my tires with chalk before coming in so know for a fact they weren't rotated. My alignment check was also not performed until I demanded the printed report to prove. So advisor pulled truck up in front of me and performed on service drive. Wow. Sure hope oil change was done and done correctly with a new filter? I even told Parts Manager how irritated I was for having to argue with rude advisor and being lied to multiple times. Wow. Unacceptable customer service and unacceptable auto service. More

I was there right at 7:00 and the guy told me my wait would be an hour and 20 minutes. I didn't leave till 9:30. would be an hour and 20 minutes. I didn't leave till 9:30. More

I was very pleased with my experience. Kristie did a great job communicating with me and meeting timeframe expectations. I will certainly look to use your dealership in the future. great job communicating with me and meeting timeframe expectations. I will certainly look to use your dealership in the future. More

Great place to go Allison Leach was great once again. Allison kept me updated during the service process. The Allison and her co-workers greet you with a smile. Allison Leach was great once again. Allison kept me updated during the service process. The Allison and her co-workers greet you with a smile. More

Great place for service and sales Kristie is great wouldn't go anywhere else for service dennis is a wonderful tech and very knowledgeable on the gm line wouldn't go anywhere else for service dennis is a wonderful tech and very knowledgeable on the gm line More

We had a pretty significant problem on our hands but Dylan was able to not only get our vehicle repaired within the estimate but secured us a loaner for a whole week! He was so kind during what was a ve Dylan was able to not only get our vehicle repaired within the estimate but secured us a loaner for a whole week! He was so kind during what was a very tumultuous week for me that I wish I could do do more than give him a hug (which I actually did). I will be using them for all future needs even though they're 35 miles from home! More

The 5 Years are for Allison. She welcomes you with a smile. And makes you feel like a part of her family. Thank you Allison smile. And makes you feel like a part of her family. Thank you Allison More

Service was great. Would recommend GMC to others. Thanks Allison! Can't believe that you remember me! You have so many customers and yet remember me! Thanks for your fantastic service. Thanks Allison! Can't believe that you remember me! You have so many customers and yet remember me! Thanks for your fantastic service. More