Back

Robert Brogden Buick GMC

Olathe, KS

4.7
5,534 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick ...
Contact Dealership
Today: 8:30 AM - 6:00 PM Open Now
View All Hours

1500 E Santa Fe St

Olathe, KS

66061

Directions

By Type

Showing 5,534 reviews

September 28, 2018

Service required for my 4 year old Buick (from Brogden Motor I was very pleased with the service I received at Brogden Buick. It was just a requited "oil & filter change tire rotation, and general check-up", b More

by 25JALOSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beaver, (service advisor), and Jacob Sanchez, (service technician).
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Craig Blacklidge - General Manager - (913) 782-1500

More
September 28, 2018

Bait and switch The new sales manager from Florida had nothing to say positive about a pristine 2011 Yukon with 87,000 miles, except there was some dog on the back of More

by MJDIKEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen McCullough, Steve Kiper, Don Davis
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide us this feedback. At Robert Brogden, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Best, Craig Blacklidge - General Manager - (913) 782-1500

More
September 28, 2018

Alittle confusing but the end turn out was pleasing and all At first things seemed very scattered about as information was being transfered from customer to sales to finance but once everything got on paper thi More

by Scottyv2186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Awesome experience! Big thanks to Scotty and David for making this a fantastic experience! Professional and knowledgeable sales advisors Best I have worked with in purch More

by AT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Smith, David Richwine
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Pontiac Solstice I purchased my Solstice over 10 years ago from Scotty at Brogden. The service is great. Scotty and I remain good friends and now my good friend Mary h More

by GXP Forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Smith, Kristen McCullough
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Great Deadership They were very straightforward and answered all the questions I had as a first time buyer. They made be feel comfortable and important as a customer. More

by Samsharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Craig Blacklidge - General Manager - (913) 782-1500

More
September 27, 2018

Easy, up front pricing Very easy to work with and appreciated the up front pricing. We are from out of town and they were able to value our trade and start the finance proce More

by Alliec1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We only aim for good surprises, Allie! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Had a great experience obada was the best.he was very helpfu Just a great experience. In and out.taught me everything about my car.very friendly. .would recommend to my friends.so happy with my cadillac. Woot wo More

by NICKHANSON649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for the five-star rating, Nick! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Meh The buying experience was par for the course, and by that I mean subpar. Our salesperson left a lot to be desired. I emailed the general manager but n More

by Somewhat Satisfied Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I'd rather not name names, other than Victoria Starks, who was great
Oct 04, 2018 -

Robert Brogden Buick GMC responded

I'm truly sorry to hear about your recent visit. Our priority here at Robert Brogden is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please feel free to contact me at your earliest convenience. We look forward to giving you a great experience in our service department! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

More
September 27, 2018

Great Help! Johnny Vaughn was a great help in trading for our new 2018 Buick Cascada. We appreciate the way Johnny worked to make sure everything (including prici More

by BILL.MCINTURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vaughn
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best Craig Blacklidge - General Manager - (913) 782-1500

...
532
...