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Robert Brogden Buick GMC

Olathe, KS

4.7
5,508 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,508 reviews

September 29, 2018

I was very satisfied with the service I received. I received a welcome and great service from the salesman Julius Brown. He immediately came and ask if I needed help with a friendly smile. He offered More

by ROSALYNJMOORE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Davis, Julius Brown
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Awesome service Great customer service a little to much going on with him making deals and focusing on just us but I understand it... Excited to start driving my new More

by Mehahiggins23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Sold us a "certified" car that went through a front end acci Horrible experience. After telling us they can't certify a vehicle that was in any accident (and selling us for 45 minutes on how wonderful their 172 More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

I understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call me at your earliest convenience. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Deal feedback Hi, I would like to start my feedback review from Andre who's the first person I knew him in this great company. Andre he's very honestly man he has g More

by saif.salah.mahdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debron, Andre Upshaw
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Service required for my 4 year old Buick (from Brogden Motor I was very pleased with the service I received at Brogden Buick. It was just a requited "oil & filter change tire rotation, and general check-up", b More

by 25JALOSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beaver, (service advisor), and Jacob Sanchez, (service technician).
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Bait and switch The new sales manager from Florida had nothing to say positive about a pristine 2011 Yukon with 87,000 miles, except there was some dog on the back of More

by MJDIKEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen McCullough, Steve Kiper, Don Davis
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide us this feedback. At Robert Brogden, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Alittle confusing but the end turn out was pleasing and all At first things seemed very scattered about as information was being transfered from customer to sales to finance but once everything got on paper thi More

by Scottyv2186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Easy, up front pricing Very easy to work with and appreciated the up front pricing. We are from out of town and they were able to value our trade and start the finance proce More

by Alliec1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We only aim for good surprises, Allie! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Had a great experience obada was the best.he was very helpfu Just a great experience. In and out.taught me everything about my car.very friendly. .would recommend to my friends.so happy with my cadillac. Woot wo More

by NICKHANSON649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for the five-star rating, Nick! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Great Deadership They were very straightforward and answered all the questions I had as a first time buyer. They made be feel comfortable and important as a customer. More

by Samsharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Craig Blacklidge - General Manager - (913) 782-1500

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