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Robert Basil Buick GMC

Orchard Park, NY

4.4
73 Reviews

3475 Southwestern Blvd

Orchard Park, NY

14127

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Showing 73 reviews

September 29, 2022

Todd was great. Explained everything in great detail and was very friendly. Order was completed in one day. More

by drang8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Pat Delia
Oct 03, 2022 -

Robert Basil Buick GMC responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

September 22, 2022

From Our sales person , to service and finance people we considered it all a great experience More

by Roselle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and George , Pat Delia
Oct 03, 2022 -

Robert Basil Buick GMC responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

September 08, 2022

Friendly overall service visit. Cleanly atmosphere with a snack bar area. Ashley was very helpful More

by Chang61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Delia
August 20, 2022

GMC's are excellent vehicles. It comes down to the DEALERSHIP you use. I would highly recommend NOT using Robert Basil, they do not honor their promises and will fulling take ad More

by Bill
Recommend Dealer
No
Employees Worked With
Jeff Buck, Jess Basil, Pat Delia
Aug 22, 2022 -

Robert Basil Buick GMC responded

We apologize about your poor experience here. We have escalated this to management take your feedback very seriously. Feel free to contact us at basilcares@robertbasilcars.com for any further comments.

August 18, 2022

Great service and close to home. Service rep was easy to talk to and explained everything More

by Hagger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writter
August 05, 2022

An Ability to deliver a vehicle to my expectations in a very professional way. Pat Delia I stood what I wanted and took care of all the details and overseeing of the vehicle. More

by RobCastiglione
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Delia
August 03, 2022

Outstanding dealership, from initial inquiry, phone calls, to their salesman, Todd, providing information, sending a walk-around video, & working the numbers. He spent 5 hours with me, reviewing all th More

by Lovecatshabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Devorchik, Jess Basil, Cassie Soucia, Pat Delia
August 01, 2022

Jim Ball is the best in the business. Everyone there is knowledgeable and ready to help with any questions. More

by Corvetteralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ball, Jess Basil, Cassie Soucia, Pat Delia
August 01, 2022

Good friendly service. Clean neat atmosphere. Convenient location. Able to match me with the vehicle I wanted . This is my third lease. More

by mary.coia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pieniewski, Jess Basil, Cassie Soucia, Pat Delia
July 31, 2022

Absolutely great service. Went out of their way to make me comfortable. Really nice. Very impressed. Very considerate of my time. Thank you basil Cadillac of Orchard Park, NY More

by Waterwayswater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service for inspections
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