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Robert Basil Buick GMC

Orchard Park, NY

Overview
Reviews
4.4
73 Reviews
Call Dealership (716) 667-2000

3475 Southwestern Blvd

Orchard Park, NY

14127

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Showing 73 reviews

October 14, 2024

Clean and friendly just a little long on time for the job would try them again More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with them
Report | Print
Oct 17, 2024 -

Robert Basil Buick GMC responded

Thank you for the review, we will discuss internally how we can improve the wait time.

September 04, 2024

A great place to buy a vehicle very trust worthy and always put the clients first More

by frapini44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Delia
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Sep 05, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review!

August 02, 2024

Todd was a wonderful salesman with no pressures to buy. Look him up at Robert Basil on transit road you won’t be disappointed. More

by Rebann45
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Aug 02, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review and kind words about Todd!

July 30, 2024

Ponytail Todd was the best sales person I have ever dealt with! He was attentive, not pushy and considerate to my needs. Myself, wife and newborn are all happy with the the GMC Sierra Elevation. We cannot More

by cjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd, Cory, Jess Basil, Cassie Soucia, Pat Delia
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Jul 31, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review on our one of a kind Todd! We are so glad he took such great care of your family!

March 21, 2024

Been very helpful with any problems, stay on top of service. Helped with phone app problem , now it’s back. Will be going back. More

by burgasser8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Pat Delia
Report | Print
Jun 13, 2024 -

Robert Basil Buick GMC responded

Thank you for your kind review! We are glad we could be helpful!

February 05, 2024

Very good customer service; Very good people from beginning to end. Love my new vehicle More

by Ycarrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin at Orchard Park Basil
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Jun 13, 2024 -

Robert Basil Buick GMC responded

Thank you for the 5 star review!

December 22, 2023

Great location. Friendly and helpful employees . Very knowledgable about their products and a very relaxed environment. More

by Dad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Keenan
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October 17, 2023

Making an appointment is always a pleasure at Basil. From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at More

by bchristiano419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist and all personnel , Jess Basil, Pat Delia
Report | Print
Nov 02, 2023 -

Robert Basil Buick GMC responded

Thank you so much for you feedback and review of our team! We're always happy to see you and it's always a pleasure to be of service!

September 21, 2023

Excellent dealership to do business with. Very thorough during the sale and delivery process. Sales person explained everything and answered all questions. More

by jmpixley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Devorchik, Jess Basil, Cassie Soucia, Pat Delia
Report | Print
August 23, 2023

Very friendly and professional explaining things very clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle More

by soupyc11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & George, Cassie Soucia
Report | Print
Aug 31, 2023 -

Robert Basil Buick GMC responded

Thank you for your kind words and praise of our team! We're so glad you enjoyed your time with us and we look forward to being of service to you again!

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