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Roberson Motors - Service Center

Salem, OR

1.9
29 Reviews

29 Reviews of Roberson Motors - Service Center

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December 08, 2020

Always gets the car back to me fast, typically faster than expected and I feel confident driving away knowing my car was serviced/repaired here. A bit costly, but usually worth it for peace-of-mind. More

by kacie.dawn.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Moyer, Scott Cole, Mark Whittington, John Freeman, Jonathan Muñoz, April Bowling, Kody Latham, None None, Molly Wilkes, Nate Nesbitt
December 08, 2020

this was for an oil change. The service great an fast . Very friendly. Great group of employees. the service dept work fast and did a great job. they kept me inform on how long it was taking' More

by sestes46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Freeman
December 07, 2020

The service department at Roberson always tires to accommodate everyone! They are so kind and friendly. I work as part of the service department and I am proud to say so. The Roberson family takes car More

by krystal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal O'Brien
December 07, 2020

Service was quick, efficient and very friendly. I appreciate the clean restroom. The delivery of the vehicle after checking my service was delivered very quickly. More

by byard.d.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Whittington
December 07, 2020

Robinson himself was a little rude and stuck up on the phone. Aside from that Couldn’t diagnose issue with my Jeep, waste of money. More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robinson
December 07, 2020

This dealership ripped me off on two separate diagnostic charges I initially brought my truck 2016 ram EcoDiesel for transmission issue they checked diagnostic said the transmission was bad and then charge More

by billcherepanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which girl it was at service
December 07, 2020

The personnel were very helpful & friendly. Most importantly, they practiced safety. With the pandemic so much apart of our lives, preventive measures are greatly appreciated. More

by Mtiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Whittington
December 07, 2020

I really enjoyed working with the Service Dept staff. Sam and the others were great. Sam communicated very well both in person and over the phone. More

by mbarrett999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
December 07, 2020

I went in for a transmission problem for the 3rd or 4th time. I was very pleased with Evan and his crew who finally got thru to Chrysler to get me a new one. The loaner they gave me was greatly appreciat More

by chucknmidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lehman, Krystal O'brien.
December 07, 2020

Fast & friendly service! I recently moved to Oregon from Wisconsin and was pleased to find a great place to get my vehicle serviced. Very happy! More

by debeb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Bowling