Roberson Motors
Salem, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Great Experience This dealership made the process of buying my car super easy and efficient! Kody was super helpful, friendly, and attentive throughout the entire proc This dealership made the process of buying my car super easy and efficient! Kody was super helpful, friendly, and attentive throughout the entire process. Would definitely recommend! More
First experience buying a new car was amazing! I had April Bowling help me with my car buying process. Everything went smoothly from coming in to just see what my options were; to leaving their lot I had April Bowling help me with my car buying process. Everything went smoothly from coming in to just see what my options were; to leaving their lot with a brand new car! April was very helpful, friendly, honest, and she really took my needs and wants into consideration when helping me get into the right car. She worked hard to get me an awesome deal and I couldn't be more thankful! I wanted to cry when I left the lot in my new car. This is my first brand new car and I had a great experience! More
My first car Roberson Motors made it so easy for me to finance my first car in July 2018! They had many amazing options in vehicles, as I was looking for a Jeep sp Roberson Motors made it so easy for me to finance my first car in July 2018! They had many amazing options in vehicles, as I was looking for a Jeep specifically. I did some searching online and found they had what I was looking for. I called and spoke to April and she said I would be able to come in and check it out. When I got there, she was helping another person so Jonathan came right out to help me. He was very personable and showed me the cars and let me test drive a car as well. He helped me understand everything that was going on so I didn’t feel left in the dark. I had a great first experience that helped me through my qualms of car shopping! More
Great experience and service. We had a great experience, and would 10/10 recommend this dealership. Very satisfied! Great customer service very knowledgeable and very respectful. T We had a great experience, and would 10/10 recommend this dealership. Very satisfied! Great customer service very knowledgeable and very respectful. They did everything they could to get us the best deal available. Nothing negative to say about our experience. More
James is the MVP I had the pleasure to work with James and he made the process of purchasing a new vehicle so easy. Thank you again James I’m loving my Jeep! I had the pleasure to work with James and he made the process of purchasing a new vehicle so easy. Thank you again James I’m loving my Jeep! More
Constant lies ! Purchased a 2015 Jeep trail hawk. It’s currently at Roberson’s shop for the 6th time, for the same issue. Issues started at 10k miles. Vehicles cr Purchased a 2015 Jeep trail hawk. It’s currently at Roberson’s shop for the 6th time, for the same issue. Issues started at 10k miles. Vehicles crash mitigation system falsely activating with nothing in front of the vehicle, resulting in Jeep brake unnecessarily. Camera replaced and issues still persists. I feel jerked around and taken advantage of. All Roberson wants to do is sell me another car. My Jeep has been in the shop for almost 4 weeks with No date for part. (FCA said maybe 29th) I’ve been given the constant run around. One service advisers best solution was, “Don’t you wish the thing would catch fire?” No, I wish you wouldn’t have sold me a crappy car! After a month in the shop, Roberson is returning my vehicle without a remedy for the crash mitigation system that falsely activated when not needed. Putting me and my children at risk of a collision. They’ve slapped in another part to “fix” the transmissions issues but this is only their sixth attempt to fix that issue. More
Buying a car This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in an This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in and they were friendly to all of us even my children. More
Frustrating I took my jeep in for a seatbelt light remaining on while driving and buckled. 24 hours and a new drivers seatbelt we weee back with the same issue. T I took my jeep in for a seatbelt light remaining on while driving and buckled. 24 hours and a new drivers seatbelt we weee back with the same issue. The service manager has limited communication from his service writer so it's hard to convey the issues. They took care of the rental for us which was a big help but I'm still frustrated. This car is 2 months old and I shouldn't be having this many issues. More












