Roberson Albany Ford
Albany, OR
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We had a good experience with Roberson Albany Ford. It started off with a test drove of a Xterra which Roberson allowed us to take to a private . certified mechanic on our own who advised us there migh It started off with a test drove of a Xterra which Roberson allowed us to take to a private . certified mechanic on our own who advised us there might be difficulties with the trany down the line. We brought is back and then test drove a Hyundai and had the mechanic check out it's engine. It was in perfect shape....the enginie, the exterior and the interior were almost like brand new. We went back and ZACH the financière drew up the papers, giving us a very fair trade in and a reasonable purchase price. We wrote a check and drove away satisfied. We continue to love the new vehicle and apricate the care we were shown by Roberson Albany Ford, especially to a Mother and Daughter! We will DEFININATELY be returning in the future to them to purchase other vehicles as needed! More
Bad business Took my ford 4500 in to have issues fix truck was in a total of 5 months truck never ran right they said they replace the intercooler something must h Took my ford 4500 in to have issues fix truck was in a total of 5 months truck never ran right they said they replace the intercooler something must have leaked and the bearings are shot told me to tow it off the lot they were done with the truck I have an extended service contract they told me they did not have to honor it what's the point of an extended warranty if they don't provide the work bad Robertson More
Time passed this dealership by! Zach was awesome to work with! He is not pushy but very informative! This dealership is like car buying was like years ago! Customer service,Customer Zach was awesome to work with! He is not pushy but very informative! This dealership is like car buying was like years ago! Customer service,Customer service,Customer service!! Don't have to play games to get the best price in Oregon. They put it right on their website. Did all the work over the phone, just drove up to pick the car up and sign the papers! Best experience we have had in years!!! Don't change a thing!! More
great customer service The whole process was smooth and painless. Mike Kindopp was professional, friendly and knowledgeable without being pushy or overbearing in any way. I The whole process was smooth and painless. Mike Kindopp was professional, friendly and knowledgeable without being pushy or overbearing in any way. I would have no reservations about recommending Roberson Ford and specifically Mike Kindopp to a friend. More
Easy going and helpful Came to terms quickly, and after the sale Zach our salesman made sure we knew how to use all the gadgets. Worth a trip there if they have what you wan Came to terms quickly, and after the sale Zach our salesman made sure we knew how to use all the gadgets. Worth a trip there if they have what you want. More
Purchased a Chevy Pickup Roberson Ford was great to deal with. Jeff, the salesman was very friendly and not pushy. Roberson Ford is to be commended for their courtesy and prof Roberson Ford was great to deal with. Jeff, the salesman was very friendly and not pushy. Roberson Ford is to be commended for their courtesy and professionalism! More
Excellent service Our experience from start to finish was fantastic. From Bill to narrowing down our beautiful truck and ordering it, Leanne, taking over for Bill whil Our experience from start to finish was fantastic. From Bill to narrowing down our beautiful truck and ordering it, Leanne, taking over for Bill while he was out of the office , for delivering and going through our truck to make sure we did not have any questions, and Ray for having such a great attitude. Buying this vehicle was truly a wonderful experience. More
Superior I just purchased a new vehicle. TJ, Mike Kindopp and the entire staff are second to none. Next car will come from there. Al Hutchison I just purchased a new vehicle. TJ, Mike Kindopp and the entire staff are second to none. Next car will come from there. Al Hutchison More