Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Robbins Toyota of Texarkana
Nash, TX
1,153 Reviews
Robbins Toyota was founded in 1966 and continues to be family owned & operated. From that time Robbins Toyota has been committed to the local community, its associates and the Toyota franchise. Robbins Toyota is conveniently located on Mall Drive at Kings highway and Interstate 30 with easy access from any direction.
Our brand new Dealership offers our guests state of the art amenities. These amenities include a three bay exclusive Toyota Express lube, covered service drive, complete wi-fi capability, theater style seating in the Guest lounge, multiple flat screen digital televisions, Cafe lounge, and a dedicated Kids Corner with kid Safe toys and a 100% Nickelodeon programming flat screen television.
Robbins Toyota is the second oldest Toyota Dealership in the state of Texas, and owes its tenure and success to its loyal customer base. The recent re-location and upgrade to the most modern facility in Texarkana and the surrounding area, is a reflection of Eddie Robbins and the entire team of associates commitment to our loyal owners, community, and the Toyota franchise.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,153 reviews
January 16, 2019
Using disabled man to explain unknowledgable staff. My initial review of this “ business” detailed my first, awful experience with Mike Roberts, the service manager, but the handling of their response t My initial review of this “ business” detailed my first, awful experience with Mike Roberts, the service manager, but the handling of their response to this review was even more disturbing. More
by JGTanner
Employees Worked With
Andy Bacon
January 05, 2019
Greedy dealer. Don't waste your time with their website KellyBlueBook trade-in calculator. When you get there, they will disavow KBB entirely as invalid. Then they t Don't waste your time with their website KellyBlueBook trade-in calculator. When you get there, they will disavow KBB entirely as invalid. Then they turn around and price their cars based on an inflated KBB value. When they say "I'm all in", they mean xxxxx deep. Glad I walked away. Dealers like this will be going the way of Sears and Roebuck before long. # Carvana More
by meddvm
Employees Worked With
Andy Bacon
December 27, 2018
Happy withToyoto Everyone I have ever dealt with at Robbins have been the BEST!!! Thanks to all who ensured I got the best deal possible. May God Bless each and ever Everyone I have ever dealt with at Robbins have been the BEST!!! Thanks to all who ensured I got the best deal possible. May God Bless each and everyone of you. More
by Lojoke
December 27, 2018
Fabulous! My daughter and fiancé were traveling from KY to Texas with a 25lb cat. They had and emergency and Robbins got them back on the road! Kari helped to g My daughter and fiancé were traveling from KY to Texas with a 25lb cat. They had and emergency and Robbins got them back on the road! Kari helped to get them taken care of and help a nervous mom miles away. We are thankful for our Toyotoa family! More
by Fullcourtpress23
Employees Worked With
Kari Runnels and the mechanic!
December 26, 2018
Service Manager? I happen to be in from out of town and needed service for my 4Runner. Once service was complete I was told I needed a new tire and an air filter on m I happen to be in from out of town and needed service for my 4Runner. Once service was complete I was told I needed a new tire and an air filter on my 2018 vehicle. I was told the air filter was not covered by the Toyota warranty, but when I asked about it further I was provided no reason as why it was not. “I’m not sure”, the sales representative said. While I’m looking at the tire that I was told needed replaced for well over $300.00, the service mechanic also stated he found it was odd the air filter was not covered since he replaced them for free on 2108 Tacomas and Camarys. I once again asked why I was being charged for the air filter, and once again the service representative could not offer an answer and said he would ask Mike Roberts, the “sales manager”. After several minutes the service rep returns with a yellow post-it note with a 1-800 number for Toyota Coporate scribbled on it, since Mr. Roberts also had no idea why this basic part was not covered by the new-car warranty. So much for professional knowledge and service. He could not even be bothered to come address my concerns and questions in person, which was even more shocking. What seemed even more off was I was the third vehicle owner approached with problems not covered by Toyota’s renowned warranty while I was there. Frankly, these apparently staged vehicle issues are why people term these people as thieves and dealerships like this “stealerships”. The simple lesson, I am glad I did not by my vehicle here, Mike Roberts doesn’t seem to know much about his job, and am glad I will only be confronted by these unexplained, expensive issues this one time. Way to go Robbin’s Toyota! Not even one of your employees could answer whether this business was locally owned or not. Please do better by the vehicle brand I love. Also, if you’re thinking about buying a car or truck here, or just having it serviced here, do yourself a favor and go elsewhere. These people have no clue what they’re doing, particularly Mike Roberts. More
by JGTanner
Employees Worked With
Mike Roberts
December 06, 2018
Couldn't ask for a better staff. Brandon Cranford was the guy who helped us from the time we got to the store, and from the time we walked out the door. He was beyond helpful, and su Brandon Cranford was the guy who helped us from the time we got to the store, and from the time we walked out the door. He was beyond helpful, and super friendly. The process was much quicker than expected, but we enjoyed every second of it. I will now and forever be a robbins toyota member and will strictly purchase any future vehicles with them. Kenny was the guy who I first contacted about the vehicle. He was also very friendly, and had a very fast response time. I thank all the robbins toyota staff for making a process that's usually long drawn out and stressful, fun, simple, and easy. More
by Nicholaspope33
Employees Worked With
Kenny Thompson, Ricky Riddle, Brandon Cranford
November 28, 2018
Very good people working there. Tonya worked very hard getting just the right deal for a beautiful RAV4. Love everything about the person and the car. You are fortunate to have such Tonya worked very hard getting just the right deal for a beautiful RAV4. Love everything about the person and the car. You are fortunate to have such great people. More
by Pleasedgal
Employees Worked With
November 21, 2018
Down to earth Dealing with Brandon was great is relation is down to earth and straightforward to the fax of what you’re getting which is excellent for me. His tran Dealing with Brandon was great is relation is down to earth and straightforward to the fax of what you’re getting which is excellent for me. His transparent relationship made all the difference in the world!!! More
by 3734423
Employees Worked With
Brandon Cranford
November 21, 2018
Th dealership was friendly. I will use again Great service. Friendly staff. Will use again. Will refer family and friends to go there. Decent prices. Even meet with the service department manager Great service. Friendly staff. Will use again. Will refer family and friends to go there. Decent prices. Even meet with the service department manager to set up my first service call in May. More
by Dogmomisme
Employees Worked With
Brandon Cranford
November 19, 2018
Great to deal with. Tanya did a great job. Made the process so easy. Will buy from her again. We have bought numerous cars from Robbins and will continue to buy there. Tanya did a great job. Made the process so easy. Will buy from her again. We have bought numerous cars from Robbins and will continue to buy there. More
by Bakers
