Robbins Nissan
Humble, TX
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Excellent Service Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting room with free water and snacks. More
Not Professional My experience: Customer Service is unacceptable. Management is disrespectful and does not respond well or value feedback when informed of their weakn My experience: Customer Service is unacceptable. Management is disrespectful and does not respond well or value feedback when informed of their weaknesses and inferior products. More
Love Robbins Nissan! Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked away (a bit sore, lol) and these great folks brought cars up to me curb-side at dealership so I wouldn't have to walk around, and ultimately got me into my new Altima Special Edition! I love your dealership, staff and my new car More
Run away fast as you can Horrible customer service practices are in place at Robbins. Being told that prices on the website and emailed price quotes are not guaranteed to be a Horrible customer service practices are in place at Robbins. Being told that prices on the website and emailed price quotes are not guaranteed to be accurate or even valid. I will never step foot in this dealership again. Buy a Toyota or go see the Honest people at Baker Nissan. Now I am being harassed by email More
Great Car Buying Experience I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He s I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He seemed to care about me, wanting to help me and made me feel comfortable throughout the process. I would highly recommend your company to others. Thanks More
Buying a Rouge I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some information online of the vehicles requirements sent it to the Dealership and a salesperson called me. Went to the dealership was treated excellently and in no time walked out with a new Rouge. More
The dealership went above and beyond-during service I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the mornin I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the morning and had a coworker take me to work and figured I would return for it at lunch time. I had several work emergencies happen that day, and was not able to take a lunch break and had to stay late at work. At 6:20 when I was finally able to leave work, I realized that the service department was closed and I had forgotten all about picking up my car. I called and spoke to the manager on duty and he was beyond helpful and friendly! They went the extra mile to get my keys out of the service department and make sure I was able to get my car that evening. They never acted annoyed or inconvenienced with me-just treated me with friendliness, kindness, and helpfulness. Everyone I dealt with was incredible and Paul Poock made me feel so grateful I chose Robbins Nissan for my service needs More
Great Service. Friendly Staff . Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged abo Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged about 70 e-mails before I actually went to the dealership. He made everything so easy for me. Not once did I feel pressured . I felt very comfortable. I wasn't sure exactly the type of vehicle I wanted, but Mr. Bobby helped me with such patience. I decided on the Nissan Leaf. Mr.Bobby told me that I could contact him anytime if I ever needed anything. That really meant a lot. I would definitely recommend this dealership to friends and family. Sincerely, Very Satisfied Costumer More
Extremely Satisfied! Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone very friendly! More
Customer Service is #1 The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and E The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and Ed, our go to service coordinator, build a relationship with the owners and can explain what is going on with the car. My family has never been "taken advantage of" in the service department. After seeing the level of respect and customer service given to my family when it was time to buy a new car I chose to buy a Nissan based on the customer service department. I can testify that you will not regret buying a car and working with Robbins Nissan. Now me, my mother, and my sister all have new Nissan vehicles and always take our cars in to be serviced. Ed will answer any questions we have and treats us like family! More