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Robbins Nissan

Humble, TX

3.5
128 Reviews
Are you starting to think a new or used Nissan would be a fine addition to your life on the road? You’re almost definitely correct, and here at Robbins Nissan we can help you make it happen. We’re your tip-top, one-stop Nissan dealer in Houston, TX, and we are fully prepared to help you make a great choice on a new or used Nissan car, crossover, SUV, or truck. We’ve got an outstanding selection for you to choose from, and the most dedicated, knowledgeable sales team you’ll find anywhere. Come check us out today, and see what makes us the best destination for all things Nissan. There’s a reason that we are considered a premier Nissan dealership in Houston. From sales, service, financing and everything in between, our staff is considered the best at what they do.
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18711 US-59

Humble, TX

77338

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Showing 128 reviews

May 12, 2022

Sold me a vehicle with problems, they haven't fixed them, lied about the issues. Very poor service! More

by Stephanie.fregia1966
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zak Banamar, BJ Banamar
May 12, 2022 -

Stephanie.fregia1966 responded

I purchased a vehicle in March I have taken it 2 times for a front end noise and the brakes squealing to be told the brakes squeal because they are new, I'm no mechanic but If I purchased a brand new vehicle with brand new brakes, it wouldn't be squealing as I left the parking lot! I was told by Zack and the manager they both drove the car but I know better! They lied! When I left the car I checked the milage to make sure I knew if someone checked the car, and when I returned to pick it up the car still had the 90 miles till empty I left it with! It has been almost 2 months since I purchased the car and the brakes still squeal and the wheel bearing, strut whatever is wrong with front end is still making noise. No one has called to see or check how my customer service was there and I didn't expect them to they got their money and thats all that matters! I will recommend no one EVER go there!!!

December 22, 2021

My husband and I want to give a shout out to our salesman AL! He is kind,compassionate and determined to get the best deal for you! He goes beyond the call of duty! We've made several calls to him & he answe More

by Cynthia Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL
Mar 12, 2022 -

Robbins Nissan responded

Cynthia Gonzalez, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 10, 2021

April was great at Robbins Nissan I had a awesome experience with her!!😁 loved her energy and everything about her . More

by Madison rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Torres
Dec 15, 2021 -

Robbins Nissan responded

Thank you, Madison!

December 09, 2021

Worst place. Scamming customers to get you in the door. I was in a terrible accident 1 week and a half ago. Needed a new vehicle asap and did research on safe cars which Nissan is one of them. My husband and More

by Tlrivera213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo and April
Dec 15, 2021 -

Robbins Nissan responded

Teresa, we would like to have a better understanding about your experience. Please reach out to Carissa at (281) 446-3181 at your earliest convenience and we will do our best to resolve this with you.

May 06, 2021

Can't speak to the dealership as a whole, parts department is terrible. Worst customer service I've seen from a dealer. Hanging up on a customer? Not an irate, swearing customer, just one asking le More

by t3079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
perkins
May 07, 2021 -

Robbins Nissan responded

We regret that you weren't satisfied with your experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 446-3181. We look forward to hearing from you. Thank you and have a great day.

March 13, 2021

Everything great until I got home with new car which I thought was a 2021 temporary tag said that it was a 2020 car not so good deal really like the car More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil
Mar 15, 2021 -

Robbins Nissan responded

Carol, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan!

October 10, 2020

Awesome service Dan was awesome quick and friendly the service tech was carful to not leave any hand prints on My just detailed car 👍 thank you More

by keithhaptonstall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan lipari
October 10, 2020

Great, fast and honest service. I will absolutely go back there again. Car was ready on the front of the dealership when I arrived, negotiations were very straightforward. More

by laurentiumiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Morales, Zak Banamar, BJ Banamar
February 29, 2020

Just purchased a 2020 Rogue. My salesperson, Terrance Garrett, takes great care of me and is very knowledgeable about all of theNissan products. The service department does a fantastic job of servicing m More

by wayne.knippers
Recommend Dealer
Yes
Employees Worked With
Terrance Garrett, Zak Banamar
Mar 03, 2020 -

Robbins Nissan responded

Hi Mr. Knippers, thank you for taking the time to leave a review for us at Robbins Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits here with us. We sincerely appreciate your continuous business here with us and we thank you for being a loyal customer! If you have further needs or questions, please reach out! Until next time, take care!

February 17, 2020

Very good communication, polite & very helpful. Helped me with driving out the same day my new titan diesel. Very pleased in they way they attended me More

by Chavezjessica747@gmail.com
Recommend Dealer
Yes
Employees Worked With
Leo arias, Allie Morales
Feb 19, 2020 -

Robbins Nissan responded

Hi Jessica, we are very happy to have provided you with such a positive experience! I will be sure to pass these kind words along to the team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!