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Robbins Nissan
Humble, TX
125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 125 reviews
October 07, 2023
Dealer just baits and doesn’t listen to customer. My husband and I completely wasted our time because they were not truthful. Buying a vehicle should not be this deceptive. I buy a lot of cars for my My husband and I completely wasted our time because they were not truthful. Buying a vehicle should not be this deceptive. I buy a lot of cars for my friends and will definitely steer them clear of these people. No wonder nobody was there to buy on a Saturday! More
by mehall
Employees Worked With
BJ Banamar
September 14, 2023
This team overcharges and under delivers for everything hey do. Service team just charged $360 to perform a diagnostic on the lane departure system. Had the car for 4 days. Do not go here. Quoted by anothe hey do. Service team just charged $360 to perform a diagnostic on the lane departure system. Had the car for 4 days. Do not go here. Quoted by another dealer $98 to perform the same test and attempt to clear codes. More
by Car_ownertexas
Employees Worked With
Johnny and service manager
August 01, 2023
I purchased a 2023 Frontier on July 2 and Was told by multiple people there that if I were to take the truck now NOTHING Would be added to the total price of the vehicle for 45 days.....Less than multiple people there that if I were to take the truck now NOTHING Would be added to the total price of the vehicle for 45 days.....Less than 30 days and they're wanting to charge me $459!! Don’t listen to a word they tell you! More
by edjf44
Employees Worked With
Terrance Garrett
June 10, 2023
False Promises, Unprofessional, Rude & Shady - Avoid this dealer, by all means. I walked off from the showroom, realizing there was no point speaking and wasting time with a business that doesn't accept dealer, by all means. I walked off from the showroom, realizing there was no point speaking and wasting time with a business that doesn't accept their fault and had the courage or courtesy to address the concern caused by them. False Promises - I spoke(09-Jun) with April to check the availability of a car that was listed for purchase. I also told her that I need to travel 50 miles and so to ensure it was available for a test drive and she asked me to come over and confirmed that the car is available. I reached their place within 2-3 hours of speaking with her and to my surprise, I came to know the car was sold already, and told me that the system was not updated for accuracy. Unprofessional & Rude - Hoping to raise the concern, I spoke with the sales manager Mark Eaton. He was unprofessional and lacked the attitude to accept the mistake and address the concern. As I was walking out of the showroom, the sales persons inside were laughing, looks like it is their etiquette to treat customers like that, how courteous... Shady Business - As I am writing this review I see the car is still listed for purchase. More
by Manoj
Employees Worked With
April, Mark Eaton
March 17, 2023
The worst service and customer treatment. I tried to talk to a manager and he hung up the phone several times. Unprofessional, their sellers lie to you to get information from you and run y I tried to talk to a manager and he hung up the phone several times. Unprofessional, their sellers lie to you to get information from you and run your credit without your consent. More
by Nov_negro1984
Employees Worked With
Ven Vennis
February 22, 2023
I just brought. 2021 Nissan kicks from Robson Nissan in Humble. April Torres was very professional and very pleasant to work with. Also Debra H was a superior sale 2021 Nissan kicks from Robson Nissan in Humble. April Torres was very professional and very pleasant to work with. Also Debra H was a superior sale person. I will only deal with April or Debra Need a car. Go see them. These 2 ladies are superhero in my book. Thank you so much More
by Debfernatt
Employees Worked With
April Torres and Debra H
August 04, 2022
Dealer service is unreliable. Service department allows you to book an appointment only to find out it’ll be days until they diagnose the vehicle. No loaner vehicles available. Service department allows you to book an appointment only to find out it’ll be days until they diagnose the vehicle. No loaner vehicles available. More
by Cp002b
Employees Worked With
BJ Banamar
December 22, 2021
My husband and I want to give a shout out to our salesman AL! He is kind,compassionate and determined to get the best deal for you! He goes beyond the call of duty! We've made several calls to him & he answe AL! He is kind,compassionate and determined to get the best deal for you! He goes beyond the call of duty! We've made several calls to him & he answered every question we had. He calls to make sure we're adjusting to all the new features our Nissan Rogue has and always happy to help with any issue or questions. If he doesn't know, he will connect us with someone who does. Than he calls to make sure they answered our questions! He is our amazing grace! We also would like to thank the entire team at Robbins Nissan for their hard work & dedication, especially the finance team! Thank you for making our dream come true! With Kind Regards, Rudolph & Cindy Gonzalez More
by Cynthia Gonzalez
Employees Worked With
AL
