Robbins Nissan
Humble, TX
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First New Car, Smooth as Silk I worked with Courtney on the purchase of my 2015 Rogue. She was extremely knowledgeable about the vehicle and its various models. When it came to sel I worked with Courtney on the purchase of my 2015 Rogue. She was extremely knowledgeable about the vehicle and its various models. When it came to selecting the perfect one, Courtney went out of her way to insure that management made a trade with another local dealer to get the color and trim that I wanted. This was the easiest transaction ever. More
Buying a Maxima! Everyone was very friendly. No pressure. Terrance is an excellent salesman, a "real" guy and his manager Raymond worked out a great deal for me. I've Everyone was very friendly. No pressure. Terrance is an excellent salesman, a "real" guy and his manager Raymond worked out a great deal for me. I've dealt with their service department in the past and they are excellent too. I recommend this dealership! More
Vehicle purchase Our salesman was Effran Bryant. This young man went above and beyond to make sure we were satisfied with our purchase. He was very knowledgeable in h Our salesman was Effran Bryant. This young man went above and beyond to make sure we were satisfied with our purchase. He was very knowledgeable in his area of expertise. He made this experience very pleasant. He was very professional. I would have no problem recommending him and the dealership. More
Jonathan was thorough and knowledgeable!!!! Jonathan was our salesman and he was very thorough and knowledgeable. He is fairly new to the Robbins team, but that didn't slow him down any. We ex Jonathan was our salesman and he was very thorough and knowledgeable. He is fairly new to the Robbins team, but that didn't slow him down any. We explained what we wanted and he found the car for us. We test drove the car and then purchased it on the spot. Paul was the finance person and he too was professional and knowledgeable in his dealings. More
Shady sales manager I visited this dealership a couple of times before deciding to buy a vehicle. From the get go everyone i met there was extremely friendly and very hel I visited this dealership a couple of times before deciding to buy a vehicle. From the get go everyone i met there was extremely friendly and very helpful. I would've loved to buy a car from them, but unfortunately (for them), they changed the price that I had originally agreed to. The three stars are for the customer service - J.D. and Bryce were awesome! That being said, the sales manager, Barry, was shady as f*xx. I am eligible for a discount through the company I work for, which I explained to him during the short time I tried to negotiate. He tried to short me on it and say that he was giving me the discount, although I had visited the website myself and knew what it was supposed to be. It happens to be the website where dealership employees are supposed to get their pricing as well, which the salesman had no clue about and Barry refused to say it. This leads me to believe they probably hose their own employees. All in all, the customer service was great, but that's it. And because of that, I'll be more than happy to share that employee pricing website with any Nissan employee who is interested and hasn't been made aware of it by their manager. More
Worse experience I've had at a car dealership. They're a bunch of liars and crooks. After we offered a certain amount we were told that they would do it for the price. When I got there and filled They're a bunch of liars and crooks. After we offered a certain amount we were told that they would do it for the price. When I got there and filled out the credit app I was told they looked at the wrong car online and the price was 2k higher than what we had offered. The sales manager Sal was even talking to my husband on the phone and was about to pass the phone back to me and he told my husband here you can tell your wife that she is not getting the car. How unprofessional? Its the worse place you can shop for a car. All they do is lie to get you in and then change the story around. I would stay away from this place. All My friends and family have been warned to stay away!! More
I have lived in the area for 20 years and never heard one negative remark concerning this dealership and now I know why. Jose, the salesman, was the most helpful, polite, knowledgeable auto salesman I have negative remark concerning this dealership and now I know why. Jose, the salesman, was the most helpful, polite, knowledgeable auto salesman I have ever worked with, and I'm 64 years old. He took care of my every request and introduced me to the New Car GM, Jimmy, who was just as graceful in his approach and was willing to not make me feel rushed nor pressured in any way. I ended up purchasing a used beautiful Certified Nissan with only 31,000 miles that looked brand new at a fair price with a fair trade-in allowance. That's when I met Leal, the Used Car GM who obtained my credit and as everyone, treated me with great respect. The new car sales rep, Jose, stood by me the whole time. Anyone looking for quality, respect and a good deal should go see Robbins. I will be a lifelong customer. Thank you, Robbins CP More
My wife purchased a Nissan Sentry this past Saturday. Majid was very professional and complete in his explation of the cost and terms of the sale. He was never "pushy" with available models or the pric Majid was very professional and complete in his explation of the cost and terms of the sale. He was never "pushy" with available models or the price. Today Majid helped me look at Frontier trucks. Again, he was very helpful, showing me several trucks with different options. I have not purchased a Frontier as of today, but he did offer a very good price with options I wanted. I would recommend Majid and Robbins to anyone looking for a "no hassle" and professional purchase of a Nissan. Thanks, Tommie and Linda Splendora More
We went to Robbins Nissan on a Friday after work. We got there about 6 o'clock and met up with Bo (whom we had been talking to via e-mails for several days) and she started the buying process immediately. W there about 6 o'clock and met up with Bo (whom we had been talking to via e-mails for several days) and she started the buying process immediately. We were looking for a brand new Nissan Rogue but knew that our credit was too low to afford one. However, Bo worked his @$$ off to get us approved. We stayed with us until 10:30 that night trying to get us approved. The finance managers were total buttheads and were only nice to us AFTER we had gotten approved. But Bo made the visit worth our while. He fought long and hard for us to get approved. But 9 that night, it was already too late to submit our deal to the bank, but Bo called us the next morning before 10 to let us know he had gotten us approved and got our payments down to where we wanted them. Then, we went to the finance department to finish our paperwork and spoke with Perry, who is HA-LARIOUS! And he helped us out a whole bunch, as well. Overall, their sales team are hard workers. Their finance guys are a bunch of xxxxxx who stand up in the tower and look over the floor. Luckily, you deal 90% of the time with the sales team. Again, if you go, use Bo. He's a great guy and a hard worker and makes the experience enjoyable. There's a reason he sells the most cars there. More
Salesman (BO) was a great guy. I made an offer on a 2013 Pathfinder and he sent it to the sales mgr, Singh?, and he acted like we were wasting his time after making us wait for about an hour on him, his cou Pathfinder and he sent it to the sales mgr, Singh?, and he acted like we were wasting his time after making us wait for about an hour on him, his counter was ABOVE MSRP. Then he insinuated we couldn't afford the vehicle and should look at preowned. We left. We purchased the same vehicle with same package and more equipment two months later ( minus the $1000 worth of useless dealer tack ons, like invisible bumper shield, wax, etc) from Baker Nissan and had a very positive experience and received $4181 off MSRP and no F&I tricks or dealer ultra profit tackons. BTW, I gave Robbins no info on my personal stuff. I guess they judged us from the 10 yr old car we drove there in. Later, I emailed them , got a auto response that they would respond and never did. More