Robbins Nissan
Humble, TX
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Best Experience!! Robbins Nissan of Humble made buying a new car hassle free and the customer service is the best around. Mark my salesman made sure I was happy thru th Robbins Nissan of Humble made buying a new car hassle free and the customer service is the best around. Mark my salesman made sure I was happy thru the whole process and beyond. I love my 2015 Pathfinder. More
Repeat Customer -Trade in used vehicle and purchased new one I was apprehensive of working with a dealership regarding getting a fair price for my trade in. I worked with and would like to Thank Paul Poock, an I was apprehensive of working with a dealership regarding getting a fair price for my trade in. I worked with and would like to Thank Paul Poock, and Roderick King for their professionalism and help. They worked with my wife and I and provided a fair price for our trade in and met other dealers best Truecar price on the new vehicle. The finance man who was Paul Christian did a great job working with me on different options and didn't try to make extra money on the back end of the deal like other dealerships. Paul also did a great job at explaining all the warranties and allowed me to decide whether I was interested in purchasing the extra packages. This is the second New vehicle I have purchased from Robbins Nissan in a year. I would purchase from Robbins Nissan again. (Opportunities for improvement) - for detail shop and overall to entire team. 1. Recommend streamlining or expanding the detail shop. (currently 4 different dealers are funneling their new cars through the detail shop after the sale to polish up and prepare cars for delivery and this process takes awhile) 2. Whole sales process took 7 hrs. and we had a two year old with us. We were very tired by the end of the day. Maybe there's a way to speed things along after numbers are agreed on? More
Friendly able to meet our needs Robbins Nissan and their great staff make buying a vehicle a pleasure. We were made to feel comfortable not harassed. This was the second time we bou Robbins Nissan and their great staff make buying a vehicle a pleasure. We were made to feel comfortable not harassed. This was the second time we bought from Robbins Nissan and will do it again. More
Great Service Marc Henry was awesome, as well as Perry Foster. Theses guys are Great, they helped me out with everything and put me in the car i wanted! Thanks Robb Marc Henry was awesome, as well as Perry Foster. Theses guys are Great, they helped me out with everything and put me in the car i wanted! Thanks Robbins Nissan More
very happy with my experience buying a car. I do not like shopping in general, more so for something like a car. I had already visited many dealerships and most were not very helpful or didn't s I do not like shopping in general, more so for something like a car. I had already visited many dealerships and most were not very helpful or didn't seem like they were very interested in working to get a car that I could afford. I was very surprised with the attitude that Courtney,the used car manager had. She was very easygoing, not pushy, but made it clear that she wanted my business and would do whatever she could to get me a good deal. I wound up buying a car with only 5,000 miles and the whole process was quick and relaxed, no pressure! I got a great deal and am so happy with my car. I would definitely recommend this dealership to others. Linda O. More
made me fell like part of the family!! They knew my situation and did everything they could to get me on the road in a new vehicle. The service was friendly and professional and i couldnt h They knew my situation and did everything they could to get me on the road in a new vehicle. The service was friendly and professional and i couldnt have asked for a better experience! More
AWESOME CHARLIE!!! MY HUSBAND & I WENT ONE SAT AM JUST OUT OF CURIOUSITY. CHARLIE GREETED US AT THE DOOR AND BECAUSE OF HIM WE PURCHASED OUR ALTIMA! MY HUSBAND & I WENT ONE SAT AM JUST OUT OF CURIOUSITY. CHARLIE GREETED US AT THE DOOR AND BECAUSE OF HIM WE PURCHASED OUR ALTIMA! More
Robbins Nissan They are really helpful and very friendly. Service is great and will give you honest feedback. They will work with you until they have found the oerfe They are really helpful and very friendly. Service is great and will give you honest feedback. They will work with you until they have found the oerfect car and/ or price that you are looking for. More
Returning customer Terrance is the salesman we have dealt with in the past few years. We have purchase a total of five (5) cars with him, He's always friendly, courteou Terrance is the salesman we have dealt with in the past few years. We have purchase a total of five (5) cars with him, He's always friendly, courteous, knowledgeable, patient, never pressure you,goes above and beyond in all he does to make sure you are satisfied, and just extremely helpful. I recommend him to all my friends and family and anyone interested in buying a vehicle, and will be returning for my next vehicle. Just THE BEST SALESMAN ever!!! More
Service Department I just got a Clara this morning that my tag and extra key were ready. So I went in, picked up the tags and the lady at the desk told me that service w I just got a Clara this morning that my tag and extra key were ready. So I went in, picked up the tags and the lady at the desk told me that service would put the tags on for me. I pulled around to service, a man came out to greet me and five minutes later I had me sticker and tags on. Maybe not such a big deal but the attitude at Robbins is what I appreciate. It's important to me and they get it! Thanks to everyone. More