Robbins Nissan
Humble, TX
Filter Reviews by Keyword
By Type
Showing 125 reviews
AMAZING EXPERIENCE!!!!! Courtney Weaver you are DA BOMB! Perfect car, perfect saleperson, perfect experience!! I plan to send any/all who will listen to ROBBINS and YOU!! Courtney Weaver you are DA BOMB! Perfect car, perfect saleperson, perfect experience!! I plan to send any/all who will listen to ROBBINS and YOU!! More
Salesperson Review Emanuel Iboa provided the best service I've ever experienced when buying a car. When I came to the dealership I told him I was only there to drive th Emanuel Iboa provided the best service I've ever experienced when buying a car. When I came to the dealership I told him I was only there to drive the vehicle as I had researched various vehicles and wanted to test drive them all before making a decision. He understood and didn't try to pressure me as he said he was confident that I would like this vehicle and return. He took my contact info and emailed me a link about the vehicle to help me make a better buying decision. He text me to let me know he was available should I have any questions (smart as then I had his contact info in my cell). He contacted me just enough for me to know that he wanted my business and not too much that he drove me away (I don't care too much for pushy sales). After all my research I came back to purchase the Nissan Murano. He was very knowledgeable about the vehicle and spent over an hour going through ever option and answering every question I had. Truly a remarkable experience! More
Extremely Satisfied Customer!!! I had the best experience in purchasing a car from Michael Dials at Robbins Nissan. I can't thank him enough. I am so very Happy with my new Nissan Ro I had the best experience in purchasing a car from Michael Dials at Robbins Nissan. I can't thank him enough. I am so very Happy with my new Nissan Rogue!! Michael made sure that he got me exactly what I was looking for...he has a Great and friendly personality and is very fast and efficient. It was very surprising to find out that Michael had only been working there 1 month. The way he helped me, I thought he had been working there for years. I must say, Congratulations to you Michael as well because my purchase was your first sale!!! You deserve it!! And I would like to give a big thank you to the finance department as well for working with me. Happy Irma Platz More
Excellent Ending I will admit that the experience didn't start out as I would have liked it to, but I will say that they did an excellent job at making it work for me I will admit that the experience didn't start out as I would have liked it to, but I will say that they did an excellent job at making it work for me in the end. Deb was my sales person and she did an absolutely wonderful job at working things out. If you're looking to buy new or used, but sure to ask for her or Mark! They were both awesome. Really a great group of people that want to try to help you in the end. Would recommend. More
they have a wonderful customer service because I have a great experience and they help me the way I want, thank you so much! and I recommend to my friends and family I hope so they chose R because I have a great experience and they help me the way I want, thank you so much! and I recommend to my friends and family I hope so they chose ROBBINS NISSAN:) More
No service after the sale. My son bought a used vehicle from this dealership, not even 3 weeks later the car is not running, and we tried to have their service center at least t My son bought a used vehicle from this dealership, not even 3 weeks later the car is not running, and we tried to have their service center at least take a look at, especially since it was just purchased. No one would help us at all, so we are now dealing with the dodge down the road. Dodge took the time to help us so my recommendation, don't buy from here. More
Absolutely Wonderful I visited 2 other dealerships prior to Robbins Nissan and left without buying due to the lack of knowledge of their vehicles and pushy attitudes. At I visited 2 other dealerships prior to Robbins Nissan and left without buying due to the lack of knowledge of their vehicles and pushy attitudes. At Robbins, Everyone was extremely helpful and listened to what was important to me. I never felt pushed into anything. They made the car buying experience quick and painless! Very impressed by the knowledge of Terrance. He had an answer for every question I asked. More
Great experience! My wife and I purchased a 2015 Murano and had a Frontier as a trade. Charlie McKenzie handled everything for us. He was very polite and professional i My wife and I purchased a 2015 Murano and had a Frontier as a trade. Charlie McKenzie handled everything for us. He was very polite and professional in all aspects of the negotiations. Charlie never pressured us with price, trade in, or new vehicle. This experience was by far the most enjoyable we have ever had in purchasing a new vehicle. Paul Poock was also very polite and professional. Thanks to Charlie and Paul! Linda and Tommie Charrier More
Best Experience!! Robbins Nissan of Humble made buying a new car hassle free and the customer service is the best around. Mark my salesman made sure I was happy thru th Robbins Nissan of Humble made buying a new car hassle free and the customer service is the best around. Mark my salesman made sure I was happy thru the whole process and beyond. I love my 2015 Pathfinder. More
Repeat Customer -Trade in used vehicle and purchased new one I was apprehensive of working with a dealership regarding getting a fair price for my trade in. I worked with and would like to Thank Paul Poock, an I was apprehensive of working with a dealership regarding getting a fair price for my trade in. I worked with and would like to Thank Paul Poock, and Roderick King for their professionalism and help. They worked with my wife and I and provided a fair price for our trade in and met other dealers best Truecar price on the new vehicle. The finance man who was Paul Christian did a great job working with me on different options and didn't try to make extra money on the back end of the deal like other dealerships. Paul also did a great job at explaining all the warranties and allowed me to decide whether I was interested in purchasing the extra packages. This is the second New vehicle I have purchased from Robbins Nissan in a year. I would purchase from Robbins Nissan again. (Opportunities for improvement) - for detail shop and overall to entire team. 1. Recommend streamlining or expanding the detail shop. (currently 4 different dealers are funneling their new cars through the detail shop after the sale to polish up and prepare cars for delivery and this process takes awhile) 2. Whole sales process took 7 hrs. and we had a two year old with us. We were very tired by the end of the day. Maybe there's a way to speed things along after numbers are agreed on? More