Robbins Chevrolet - Service Center

Good experience. Alex was very helpful, got me set up for warranty work and despite being short a diesel mechanic they took care of my warranty issue quickly. Always like the service! for warranty work and despite being short a diesel mechanic they took care of my warranty issue quickly. Always like the service! More

I HAVE ALWAYS RECEIVED EXCELLENT FRIENDLY CUSTOMER SERVICE UPON ENTRY ONTO, INTO AN THROUGHOUT THE DEALERSHIP. THE EMPLOYEES WERE EAGER AN AWAITING TO BE OF CORDIAL ASSISTANCE. SERVICE UPON ENTRY ONTO, INTO AN THROUGHOUT THE DEALERSHIP. THE EMPLOYEES WERE EAGER AN AWAITING TO BE OF CORDIAL ASSISTANCE. More

Connie Kendrick provided great service. She was able to assist me with my insurance claim. The best part is that there were follow up communications from the dealership. assist me with my insurance claim. The best part is that there were follow up communications from the dealership. More

Worst customer service ever! My husband left my vehicle on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advi on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advisor. He was finally able to speak with the service advisor Connie Kendrick, after many attempted phone calls. Apparently, no one had taken the time to see if the parts were order. The parts were not ordered so we had to wait until Friday. It is now Friday and yet again she is not answering our phone calls to give us an update on our vehicle. I just spoke with one of the managers, Mr. Mike who updated me on my vehicle and advised me that it would be ready today. Thank you so much for you help Mr. Mike. Hopefully this review will help the service department address this type of incident. More

Ive never dealt with a company that cares less about the services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another ve services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another vehicle from them or a Chevy again. Terrible service and customer care!! More

Excellent Sales and Service After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehi After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehicles regularly and we appreciate the honesty and transparency they offer us when conducting business. More

Service department Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal w Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal was leaking had Tran mount and rear seal replaced that they said way leaking and got now it leaks for real so my total was 805.00 later trans leaks now and More

Quick repair station Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys your an awesome team . More

Do not stand behind there vehicles - only want the sale Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a prob Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a problem with my brand new 2018 vehicle. I had to go to two other automotive establishments who told me the same thing - and upon bring to robbins I had to leave my vehicle for them to check. That was fine. They said it would be back that afternoon. Well the afternoon came and no call. The next day came and no call. I look up my tracker and find out that my brand new 5000 miles truck has been driven around to Walmart, restaurants and someones house. It had been driven over 30 miles. I called and said I wanted my vehicle back now. They said they had not looked at it. This has now been two days. Finally upon demand the afternoon of the 2nd day I said I was picking it up and it better be there. They said nothing was wrong with it and they wont warranty any part of it anyway because we put a lift on the truck so the entire warranty was void. Horrible dealer - never deal with again. They said even if I paid they will not service the vehicle - THis is a brand new 4x4 supercab truck. Horrible dealer. If I could give a 0 I would. More