
Robbins Chevrolet
Humble, TX
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Friendliest dealership Iveever done business with. I really appreciated the continuous updates while my truck was in for service. Alex was exceptional. I really appreciated the continuous updates while my truck was in for service. Alex was exceptional. More
Worst Experience with a dealer in my life! They go back on their word and I have proof in the form of a Buyers Invoice which I was given to take to my credit union for a lower interest rate a They go back on their word and I have proof in the form of a Buyers Invoice which I was given to take to my credit union for a lower interest rate and to bring a check back. When Robbins feels that they lost money on a deal or didn't make enough they change the deal terms. When I showed up with a check to buy the car the terms changed and in order to buy the car they made me finance with them and pay for a Add on that's not on the car. I paid for tinted windows, some kind of paint protection and nitrogen filled tires a bogus $2174.00 package that I was charged and my windows are not tinted as promised this was part of their TOTAL VALUE ADDS PKG, I bought a Nitrogen Analyzer and I'm in the process checking the tires, the PPF installer has already tested the paint and sees no evidence of paint protection. 1 no window tint 2 bogus Total Value Adds 3 Original buyers invoice with no Adds however, the deal terms changed when Jimmy Stallings and Kenny saw they were not making enough on the deal! I've started a charge back process and submitted the evidence to the CC company. I've dealt with these types before and protected myself by paying for the fake Total value adds with a cc if I would of added that to the finance I would of been screwed. More
So, my dad’s car decided to take a break on a Sunday night, and he ended up getting towed to Robbins Chevy. The next morning, Alex reached out to us first thing. They were super helpful and offered us a night, and he ended up getting towed to Robbins Chevy. The next morning, Alex reached out to us first thing. They were super helpful and offered us a loaner car to get around. The repair went smoothly, and Alex was amazing! He was a huge help and really went above and beyond. I also want to give a shoutout to Mike, who helped with everything too. Alex and Mike were both incredibly helpful. More
Alex F was great to work with. Great communicator and got my vehicle in and out. I always recommend Robbins and their great customer service Great communicator and got my vehicle in and out. I always recommend Robbins and their great customer service More
Alex Fierro was very helpful with the whole process. Was Great with communicating the information, talked and explained positively the entire time. Overvall was just an easy and fast experience all than Was Great with communicating the information, talked and explained positively the entire time. Overvall was just an easy and fast experience all thanks to Alex Fierro More
We have worked with Robbins for over 20 years and have always had ok service but they are close to our location so we have used them out of necessity. We will no longer use them moving forward as Jimmy St always had ok service but they are close to our location so we have used them out of necessity. We will no longer use them moving forward as Jimmy Stallings, their General Manager, is very rude and not a reasonable person. More
This is the second time I’ve worked with Alex Fierro and both times he was great at keeping me informed about my car! He is an excellent guy and very knowledgeable! Keep up the amazing work! both times he was great at keeping me informed about my car! He is an excellent guy and very knowledgeable! Keep up the amazing work! More