Robbins Chevrolet

Marcus Lofton really takes care of you We went into the dealership and were greeted immediately. Marcus made an extensive effort to make sure we got everything we came for that day. We went into the dealership and were greeted immediately. Marcus made an extensive effort to make sure we got everything we came for that day. More

Awesome service! I went into Robbins Chevy interested in buying a Cruze, and Marcus Lofton was very knowledgeable and helpful. He made sure I knew every important deta I went into Robbins Chevy interested in buying a Cruze, and Marcus Lofton was very knowledgeable and helpful. He made sure I knew every important detail about the vehicle and made sure I was informed. I will be coming back to buy the car for sure. If you're ever in need of a car, go down to Robbins and as for Marcus Lofton, he won't disappoint!!! More

Quick repair station Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys your an awesome team . More

Do not stand behind there vehicles - only want the sale Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a prob Will never purchase here again. The sales experience was ok this time, but service was horrible. I was treated so badly when came in to check a problem with my brand new 2018 vehicle. I had to go to two other automotive establishments who told me the same thing - and upon bring to robbins I had to leave my vehicle for them to check. That was fine. They said it would be back that afternoon. Well the afternoon came and no call. The next day came and no call. I look up my tracker and find out that my brand new 5000 miles truck has been driven around to Walmart, restaurants and someones house. It had been driven over 30 miles. I called and said I wanted my vehicle back now. They said they had not looked at it. This has now been two days. Finally upon demand the afternoon of the 2nd day I said I was picking it up and it better be there. They said nothing was wrong with it and they wont warranty any part of it anyway because we put a lift on the truck so the entire warranty was void. Horrible dealer - never deal with again. They said even if I paid they will not service the vehicle - THis is a brand new 4x4 supercab truck. Horrible dealer. If I could give a 0 I would. More

Courteous and patient sales, but no accommodation Sales people were courteous and engaging and patient while my wife and I worked out what we wanted out of the vehicle. pricing was not favorable. Th Sales people were courteous and engaging and patient while my wife and I worked out what we wanted out of the vehicle. pricing was not favorable. The finance person found a bank at a good rate. I was offered roughly 60% of the value of my trade-in which I had gotten two independent appraisals on and they grudgingly conceded a $5000 increase in the trade. the Pricing was informal and confusing, having me initial documents and not getting copies. when I attempted to understand the difference between the sticker price and the price I paid. later on, I got the runaround by the business manager. I felt like I was played. Note to self - keep a worksheet and copies of anything signed during the negotiation, use a buying service and be prepared to walk More

Worst car experience First they “lost the inspection paper” or more like forgot to do it. Received a phone call about two weeks from when the buyers tag paper plates expir First they “lost the inspection paper” or more like forgot to do it. Received a phone call about two weeks from when the buyers tag paper plates expired that they were going to mail our plates to us. Our buyer tag paper plates are now expired. Plates are no where to be found and it seems as if we’re getting the run around. Josh (used cars manager) is also extremely rude and does not have customer service. When I told him the situation he responded, “let’s just blame it on the post office”. Biggest joke of my life. Worst car buying experience ever. More

Customer Service I purchased a vehicle from Robbins Chevrolet in October 2017. My salesman was Muin Ahmed. He did a great job and sold me the vehicle I requested. I purchased a vehicle from Robbins Chevrolet in October 2017. My salesman was Muin Ahmed. He did a great job and sold me the vehicle I requested. On July 13, 2018, I contacted Mr. Ahmed advising him I was interested in trading in my vehicle for another vehicle. He responded that day by emailing, "Happy and honored to hear from you, will get on it right away and let you know" Did receive an email requesting mileage on my vehicle. Since that day never heard another word from him and my emails ignored. FYI... I highlighted 1 star because that is required to continue. Finally, I will not comment on any other associate or service at Robbins, only Mr. Ahmed's failure to communicate. More

Bad sales. Even worse after sale service They offered me half of what my car blue booked for. Had to walk out before they took me serious. Was there until midnight arguing over the truck befo They offered me half of what my car blue booked for. Had to walk out before they took me serious. Was there until midnight arguing over the truck before we came to an agreement. Then I schedule warranty/recall work and they didn’t even have the parts to do the repair and I live an hour and a half away. They closed early on me so I lost all my travel time as well as now I’ll have to take off work to drop off their rental to get mine back, and still have to come back to get the work done. More

I think I got the shaft A/C went out again first time was in 2016 was the compressor. Was not charged a dollar it was under warranty. 2 days ago a/c went out again. Was told A/C went out again first time was in 2016 was the compressor. Was not charged a dollar it was under warranty. 2 days ago a/c went out again. Was told it had a leak in the a/c condenser coil was told it would cost $1300 xxx I think I got robbed. Will never go back for repairs again big mistake on my part. Don't ever take your car there if it's out of warranty. More

A million thank yous! Marcus Lofton and Ricky Bishop are hands down the most helpful and friendly faces in the dealership industry. If you want to go somewhere you can trus Marcus Lofton and Ricky Bishop are hands down the most helpful and friendly faces in the dealership industry. If you want to go somewhere you can trust, go see them at Robbins Chevy/Nissan. Thank you guys! More