Robbins Chevrolet
Humble, TX
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DON'T TRUST ROBBINS CHEVROLET Car dealerships have a bad reputation. Robbins Chevrolet in Humble is one of the reasons why. My husband didn’t want to go to Robbins as he had read Car dealerships have a bad reputation. Robbins Chevrolet in Humble is one of the reasons why. My husband didn’t want to go to Robbins as he had read so many bad reviews. I talked him in to it. First mistake! I need a car. I have an idea of what I want. After searching online I found one that was a strong possibility. I called and spoke to a salesman named Parker. I asked what the bottom price would be and what extra charges were added. He said, “We don’t add anything extra. People tell me all the time how surprised they are that that there isn’t $1,000 to $2,500 added on.” So they had passed my first test. Regarding the bottom price, Parker said he would speak to his manager and try to get me the lowest price. When he called me back with car price and bottom line, I was driving, jotted the numbers down, and didn’t think about them again until we went to look at the car a few hours later. That’s when we realized the “bottom” price was $586 more than the “advertised” price I was hoping to lower. Then the bottom line had a “Robbins Advantage” charge of $139. What was the point of asking and answering questions if they meant nothing??? The car may have been a fair price, but you see, I no longer trust Robbins Chevrolet. I no longer trust the elusive manager who kept changing the prices. I no longer trust the salesperson. And I do not trust the car. If you will lie about the little things, what else are you lying about? I was honest with you. I came to buy a car. You tried every dirty trick to play the used car game. I don’t know how you have any good reviews from my experience today. You must have salespeople sit around and write them. With the treatment I experienced today, it can’t be from customers. Shame on you Robbins. Shame on you. More
Excellent Sales and Service After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehi After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehicles regularly and we appreciate the honesty and transparency they offer us when conducting business. More
2nd truck here Good experience both visits. Plenty of trucks on the lot. Not particularly fond of the car buying process, but worked two pretty cut and dry deals her Good experience both visits. Plenty of trucks on the lot. Not particularly fond of the car buying process, but worked two pretty cut and dry deals here with minimal effort. More
Service department Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal w Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal was leaking had Tran mount and rear seal replaced that they said way leaking and got now it leaks for real so my total was 805.00 later trans leaks now and More
New Camaro I recently purchased a new 2019 Camaro and was unsure if I should since I have been driving have only owned Chevy Trucks. Only bought from Robbins Ch I recently purchased a new 2019 Camaro and was unsure if I should since I have been driving have only owned Chevy Trucks. Only bought from Robbins Chevrolet. Marcus worked with me in my decision never putting any pressure on me and making sure that I was doing and getting what I wanted not just something that was on that lot. He showed great patience with me. As the whole purchase process took me about 2 months because I could not make up my mind . But once I decided to go for it and purchase the Camaro we sat down had a conversation about what I was looking for and wanted. Marcus went right to work to find what I wanted and 3 days later I was driving home in a Brand New Camaro(2019). Could not be any happier with the service I received. Thanks to Marcus and the whole Robbins family for making me feel like I was part of the family. More
Nice people! Was look for a used car at a reasonable price, and don parker made that experience very nice. He was helpful and friendly, answered all the questions Was look for a used car at a reasonable price, and don parker made that experience very nice. He was helpful and friendly, answered all the questions I had with ease and a smile on his face. More
Amazing Experience First time purchasing/financing a vehicle. It was really easy, I thought it would take me all day. Salesman (Marcus Prado) was very helpful, worked th First time purchasing/financing a vehicle. It was really easy, I thought it would take me all day. Salesman (Marcus Prado) was very helpful, worked the deal over the phone and just came to sign. Finance (Joe Gomero) explain every detail on the deal. Everything was clear. Ana was very helpful too, help me understand the different SUVs. End up purchasing a TRAVERSE, which I love!! I'll recommend Robbins to family and friends. Great service and awesome people! Thank you Robbins!!! More
Traded 1500 Chevy for a 2500 Duramax I first bought my 2017 Chevy Silverado 1500 from John & Tyler Boda. The next year I received a private offer from GM for my truck. I went to the deale I first bought my 2017 Chevy Silverado 1500 from John & Tyler Boda. The next year I received a private offer from GM for my truck. I went to the dealership to take a look at the 2500 Duramax Sport Edition and fell in love. I had my heart set on that trim level- but when working the #'s, Matrix mentioned I could get the TOP OF THE LINE- High Country for not too much of a difference. I wasn't too interested, but once I saw the interior and value I had to have it. Thanks Matrix for your expertise and suggestion! I will continue to buy all our vehicles from here Robbins Chevrolet More
Awesome experience Mr. Jimenez went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice. So far one of m Mr. Jimenez went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice. So far one of my most amazing salesman and would love to do business with him in the future! Very friendly dealership, would definitely recommend it. More
Amazing service I had been looking for a sports car for some time because of my young age no one at any other dealership would attend me right or give me attention bu I had been looking for a sports car for some time because of my young age no one at any other dealership would attend me right or give me attention but Mr. Parker Lange from the moment I got there gave me his full attention and full interest he was very knowledgeable and answered all the questions I had we found the car that was right from me. Any help i need with my car I ask him and he responds in minutes never have met a salesman as great as he is. More