Robbins Chevrolet
Humble, TX
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Joe Reyna was very helpful in finding us our next family vehicle. I appreciate the knowledge and service he provided without putting any pressure on us to make a purchase. He listened to our needs and accom vehicle. I appreciate the knowledge and service he provided without putting any pressure on us to make a purchase. He listened to our needs and accommodated to our requests in what we were looking for as best as he could. Tyler in finance was awesome, i usually dread the time spent on this part of purchasing a vehicle. He was constantly checking on us updating on what was going on and giving us a status on where the financial part was. More
Really appreciated his help with the truck I purchased. Have purchased several vehicles from him and he was always very helpful. Very knowledgable and friendly. Have purchased several vehicles from him and he was always very helpful. Very knowledgable and friendly. More
Mr. Marcus Lofton and Robbins Chevrolet made my car purchase so easy and quick Marcus worked diligently that Friday and he had a Chevrolet business trip Saturday so he place us in good hands and we purchase so easy and quick Marcus worked diligently that Friday and he had a Chevrolet business trip Saturday so he place us in good hands and we completed the deal.. the finance company negotiated and got me the best interest rate and went over the whole contract line by line. More
What a awesome experience I had with buying my truck from Joe. Everyone was so helpful and kind. I recommend Robbins to anyone buying a vehicle. Joe. Everyone was so helpful and kind. I recommend Robbins to anyone buying a vehicle. More
Worst customer service ever! My husband left my vehicle on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advi on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advisor. He was finally able to speak with the service advisor Connie Kendrick, after many attempted phone calls. Apparently, no one had taken the time to see if the parts were order. The parts were not ordered so we had to wait until Friday. It is now Friday and yet again she is not answering our phone calls to give us an update on our vehicle. I just spoke with one of the managers, Mr. Mike who updated me on my vehicle and advised me that it would be ready today. Thank you so much for you help Mr. Mike. Hopefully this review will help the service department address this type of incident. More
I want to highly recommend Robbins Chevrolet to anyone looking for a vehicle. I worked directly with Leslie Bianchi (Salesman) and Joe Gomero (Finance Officer) on the used lot. I had been shopping fo looking for a vehicle. I worked directly with Leslie Bianchi (Salesman) and Joe Gomero (Finance Officer) on the used lot. I had been shopping for a used Toyota Camry and narrowed my search to to 2 dealerships (Robbins and Carvana). The prices were the same and in fact the Carvana car had a few extra option for the same price. Carvana could not compare to the customer service I received at Robbins Chevrolet. I purchased from Leslie because of his patience, honesty and integrity. That was impressive and that was what sold me. They had the vehicle ready to go, cleaned, vacuumed, fully gassed and ready for a test drive. That is how you WOW your customers! Then, I went over to the finance side to finish up paperwork. I worked with Joe in finance and once again, the WoW factor! Easy going. Super fast process and some cool "built-in tablet desktop" that made document signing a breeze. Then to cap it off, you typically end up with a stack of paperwork from the dealership after purchasing a car... NOT HERE... Joe hands me a jump drive that includes all the documents we just signed, for my own records. I was In and out in less than 30 minutes. Excellent job to the entire team! :) More
Ive never dealt with a company that cares less about the services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another ve services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another vehicle from them or a Chevy again. Terrible service and customer care!! More
My experience at Robbins has been excellent! I’ve dealt with Leslie Bianchi twice and both times he has went above and beyond to help my spouse and I get into a vehicle. I highly recommend Leslie Bianchi i with Leslie Bianchi twice and both times he has went above and beyond to help my spouse and I get into a vehicle. I highly recommend Leslie Bianchi if you’re looking for a great deal! More
Comfortable, expedient experience. I have done business with this dealership for over 40 years, and expect to continue to do so in the future. Very good and dependable dealership. I have done business with this dealership for over 40 years, and expect to continue to do so in the future. Very good and dependable dealership. More