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Rob Sight Ford - Service Center

Kansas City, MO

4.9
639 Reviews

639 Reviews of Rob Sight Ford - Service Center

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April 04, 2012

Erik The service erik gives is excellent and always Erik The service erik gives is excellent and always stays in contact with you throughout your service.I would recommend Rob Sight for service anytime More

by tradition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 04, 2012

Service was informative to keep good maintenance on my car. I was provided a rental car so I didn't have to sit at the dealership for several hours. Questions and examination regarding posssible shock abs More

by jaboyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
April 02, 2012

The reason for the less than perfect scores, if the technician initially stated I needed new tires. The tires only have 31000 miles on them and when Craig went back and checked it again, they were in More

by ksupowrcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
March 28, 2012

would definitely recommend this service department, they are the best, and always get me in and out as quick as possible, and even squeezed me in on a very busy saturday. More

by dspeiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 27, 2012

Dealings with dealership are always pleasant. High praise to the service department which I deal with approximately 3-4 times per year. I have had paint and body work done which was also a pleasant experienc More

by puppermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : cashier
March 22, 2012

My car has been showing 'low tire pressure". I phoned ahead and spoke with Roger, who said I did not need an appointment that I could come by to have my tires checked out. I went right to the dea More

by carolhowitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 20, 2012

Have not had any less than positive experiences with Rob Sight Ford the eight months I have been dealing with them. Would have preferred to have caution areas on condition survey brought to me attention by More

by rismdv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue, Bruce Ginther
March 18, 2012

Dave was very helpful and respected my concerns about cost. He also worked very hard to help me plan future service requirments for my car. More

by yellowroadway15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 17, 2012

Bruce has been wonderful to work with! I love the honesty & all the time he has spent to take care of my issues with my Ford Edge Sport! This is my first time buying a Ford. It's been a not so great experien More

by Nosgirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther
February 29, 2012

Eric was very helpful in getting my problem fixed - a rattle in the heater. I'd purchased my used car from another dealership and it was still under factory warranty. I was even given a ride to work afte More

by leslieniemeier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric
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