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Rob Sight Ford

Kansas City, MO

4.9
1,514 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,514 reviews

September 20, 2023

Great service and customer service. I have bought all my vehicles (new and used) from them and have them serviced there. Reasonable price for standard servicing. More

by kavlick4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Rob Sight Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2023

No issue with staff and handling of this business transaction everyone was professional. My only issue is NO credit cards and if I had it to do over again, I would have canceled with your dealership More

by scott.treece
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Rob Sight Ford responded

Thank you for taking the time to offer your feedback about your purchase. We apologize that our credit card policy was not ideal for you, but glad to hear that other then that you had no issue with our staff or the business transaction. We do very much appreciate the opportunity to serve you and wish it could have been a 5 star experience for you. Thank you for your business!

September 08, 2023

Prompt-and courteous. Very friendly. Been doing business with them for a long time and will continue More

by davebmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 11, 2023 -

Rob Sight Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rob Sight Ford.

September 06, 2023

Chad is very professional. He describes the work before it started. Followed up with 3 items that were worn out on my care: break pad and rotors which could have adversely i More

by jmerchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad is the best. He explained all the work in detail which helped us to quickly desire we needed the additional service. Best dealership!
Sep 07, 2023 -

Rob Sight Ford responded

Thanks for sharing your thoughts about your experience with Chad here at Rob Sight Ford. We appreciate your business and hope to see you again soon!

September 01, 2023

Awesome! !!! Great to deal with. They even brought the vehicle back to me after general maintenance. More

by doug64082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Sep 03, 2023 -

Rob Sight Ford responded

Doug, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

Outstanding service and friendly staff! THey washed the cars before we took them for test drive More

by donlambertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Rob Sight Ford responded

Don, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rob Sight Ford!

August 24, 2023

Rob Sight service department does great work. They are friendly and finished on time. They’ve cared for my vehicle well for over 10 years now. More

by blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Bryant
Aug 25, 2023 -

Rob Sight Ford responded

Thanks for sharing about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

August 24, 2023

Great experience as usual. Brand new truck wasn't blowing cold air during a heat wave streak of 100° temps. They got me in, replaced a connector, and I was driving home in the More

by Shawn Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rob Sight Ford responded

Thank you for the kind words for our service department, Shawn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2023

Service is great. Dave always honest and helpful. Would recommend Rob Site Ford to Friends. More

by idontno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 24, 2023 -

Rob Sight Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2023

Satisfied with the work. Wasn't happy when I picked up my vehicle. Normally they bring my truck into the bay when I pick it up. I had to go find it in the parking lot. Al More

by Greview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave is always good. Kurt on the other hand...
Aug 23, 2023 -

Rob Sight Ford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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