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Rob Sight Ford

Kansas City, MO

4.9
1,520 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,520 reviews

July 06, 2022

Service center seems to do a good job. Sales were ok when we bought our car. More

by Drtroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk
Jul 08, 2022 -

Rob Sight Ford responded

Thank you for your kind feedback and for your business. We appreciate you!

July 01, 2022

The consistently efficient, skillful and good value for a reasonable price service has been our experience for more than 30 years (at both Rob Sight locations)! More

by Byegolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone/4102(5 stars). Tech: Guillermo Quinones
Jul 02, 2022 -

Rob Sight Ford responded

Thank you so much for your kind words and for more than 30 years of doing business with us, WOW! We sure appreciate you so much!

June 30, 2022

Rob Sight Ford made what is never an easy process so easy & frustration free they are my new “Go-To” dealership going forward. Bobby & Mathew are the best! More

by darrellengel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Rob Sight Ford responded

Thank you so much from Mathew, Bobby, and the rest of the team! We appreciate you!

Jul 02, 2022 -

darrellengel responded

Will definitely refer my friends & family your way. Again easiest vehicle purchase ever, plus a great deal. darrell

Jul 02, 2022 -

Rob Sight Ford responded

Thank you much!!!!

June 23, 2022

$100 for a cabin filter! What a rip off! Totally taking advantage of the customer. Other locations charge $40-$50. The labor for 5 minutes of work was almost $60. I won’t More

by Tadman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jun 27, 2022 -

Rob Sight Ford responded

Chris- Thanks for your feedback. I grabbed your ticket and looked at it. we charged you $56.69 installed for your cabin air filter. Our Service Advisor told me he discounted that after you we're displeased with the our regular price of $89.95 (which is the standard price charged at Ford Dealerships in Kansas City when using OEM Motorcraft filters). We apologize you we're displeased but not sure based on this information I see as to why? Is there more here then I see possibly? Either way thank you for your business and we are sorry we won't be seeing you back. We wish you nothing but the best! Rich Poe General Manager 816-941-1240 richpoe@robsight.com

June 22, 2022

Great service would recommend it to anyone. Really help me out when I needed someone to lean on with my truck More

by Tracy.Wooten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 02, 2022 -

Rob Sight Ford responded

Thank you Tracy!

June 17, 2022

Great customer service fast and friendly. Answered all the questions I needed to have answered. Would highly recommend this dealership. More

by Mmattingly66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bryant
Jun 18, 2022 -

Rob Sight Ford responded

Thank you for your kind words and of course for your business!

June 17, 2022

Great Dealership, they always make it easy for me to come back for regular service! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Sight
Jun 18, 2022 -

Rob Sight Ford responded

Jay- Thank you very much for your positive feedback! See you back again soon!

June 16, 2022

Great experience. Fast friendly service. Kirk was great to work with. He made sure my truck was repaired properly and I was taken care of. More

by timothy b oberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Goben
Jun 17, 2022 -

Rob Sight Ford responded

Timothy- Thank you so much from Kirk and the whole Rob Sight Team!

June 03, 2022

Excellent customer service quick, accurate diagnosis, staff was great would definitely return for all services required for my car. More

by sean.troast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Rob Sight Ford responded

Thank you for your business Sean! We sure appreciate your 5 star review, that's what we strive for. We look forward to seeing you back soon. Take care!

May 27, 2022

The service department at Rob Sight Ford is great. I took my car in for an oil change while it was there the rear taillight needed to be changed. I appreciate how quickly my car was ready. My servi More

by pgreen7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bryant
May 28, 2022 -

Rob Sight Ford responded

Thank you so much for your kind review! David, Bruce, and the whole team sure appreciate you! Hope to see you again soon :)

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