Back

Rob Sight Ford

Kansas City, MO

4.9
1,520 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
Contact Dealership

13901 Washington Street

Kansas City, MO

64145

Directions

By Type

Showing 1,520 reviews

April 20, 2023

Good service quick responses. Fair new and used car/truck pricing. Would recommend to anyone. More

by idontno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Best car buying experience in 50 years. The car was accurately described with clear pictures. I received an email from Tim Smith (I told them not to call me) made an appointment for early More

by Found what I was looking for
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Dave handled my situation perfectly. He knew likely the problem as I described it, set expectations accordingly about price and timeline. He even found me a loaner to drive for an exte More

by Nmckenzie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Chad
March 14, 2023

Was able to get an oil change/tire rotation in under 2 hours before heading out of town. Appreciate being fit into the schedule without an appointment. More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam schoonover
Mar 14, 2023 -

janet responded

Great service as always!

Mar 15, 2023 -

Rob Sight Ford responded

Thank you Janet! We appreciate you!

March 11, 2023

Great first time experience with this dealers service department. All went well and all of the service advisers were great. Chad kept me informed the whole time and the vehicle was ready to go when I ar More

by Russellweiss574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad.
March 07, 2023

Great service department. They service my vehicle promptly and at a fair price. Love the service I get. Thank You. More

by eerowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Davidson
February 22, 2023

Great place to have your car worked on. Knowledgeable and helpful. Dealership is clean and comfortable. More

by Kate Rehel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
February 14, 2023

Simply put, Rob Sight Ford is the best Ford dealer in or around Kansas City! More

by thisbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Rob Sight Ford responded

Wow! Thank you so much! What a cool review! We sure appreciate you.

February 12, 2023

Good place Need to improve on the service guy picking up the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!wha More

by earldom.techs-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rob Sight Ford responded

Thank you very much for taking the time to offer your feedback. I apologize for the poor experience on us taking your phone call. I don't have your phone number with this review to call you but if you don't mind would you please contact me directly ? I ask because we have several people that answer the phone, I would like to know if you happened to catch the persons name? If so it will allow me to coach them to do better individually. We will also share this review with the entire team to make us all aware to always try to do better as well. Thank you for the opportunity to serve you, we are sorry we didn't do better. Respectfully, Rich Poe General manager direct line 816-941-1240 richpoe@robsight.com

February 03, 2023

Rob, excellent team. Michael, Matt and Scott made it easy. In and out without a hitch. I would not hesitate sending family and friends to your dealership. THANKS More

by Maverick Owner.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Rob Sight Ford responded

From Michael, Matt, Scott and the rest of the team Thank you so much! We sure appreciate the review and you business!

...
12
...