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Roanoke Motor Company

Roanoke, IL

Overview
Reviews
Vehicles
4.1
78 Reviews
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1313 W Front St

Roanoke, IL

61651

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Showing 78 reviews

July 30, 2021

I had a 18 dodge grand caravan I had trouble trouble with automatic doors they could not figure out the problem traded for 19 now problems More

by dkelly5537
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Opie,. Matt. Rick in service
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Aug 01, 2021 -

Roanoke Motor Company responded

Thank you for sharing your review. I would like to learn more about any concerns with your Dodge Grand Caravan. Please contact me directly to address your feedback in greater detail. Matt Gastman 309-923-7171

Aug 03, 2021 -

dkelly5537 responded

I called the dealership and left a message for you to call me yesterday but did not get a call back but I have spoken to you at length about the door problems with both cars and asked that someone get dodge involved to tey to resolve the problems well didn't happen with the 2018 and now going the same path with the 2019. I have called tried to call dodge but the numbers just lead to long wait times when finally get a human they end up losing the call this has happened over and over

April 03, 2021

Bought our last 4 vehicles here at Roanoke. And we couldn’t be more Happy with the Whole team here! The friendlyness of everyone is very commendable More

by Chappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan,Bob,Matt
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Apr 04, 2021 -

Roanoke Motor Company responded

Thank you for taking a moment of your day to share your nice feedback for everyone on our team. We appreciate your loyal business and look forward to the next time we can help you out!

February 05, 2021

This was our first purchase at RMC. We are pleased with our purchase and both Matt and Aaron were very friendly, helpful, and accommodating! I would recommend RMC! More

by drmonig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Aaron
Report | Print
Feb 06, 2021 -

Roanoke Motor Company responded

Thank you for visiting Roanoke Motor Company! We are happy to know that Matt and Aaron providing you with a friendly and accommodating sales experience. We look forward to working with you again!

January 12, 2021

Highly recommend going to Roanoke Motors. Wonderful people to deal with, bought a new Jeep Cherokee it was a great experience. We will definitely got back in the future to buy our vehicles from Roanok More

by spwolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt & Aaron
Report | Print
Jan 13, 2021 -

Roanoke Motor Company responded

Thank you for taking the time to share your great car-buying experience with Matt and Aaron! We hope you continue to enjoy your new Jeep Cherokee! Please do not hesitate to reach out to us, when we can work with you down the road!

January 09, 2021

Bob was very helpful with our purchase of the 2014 Dodge pickup truck.He was very nice and polite and so was Aaron,thank you very much. More

by dwaynephelps256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sauder
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Jan 10, 2021 -

Roanoke Motor Company responded

Thank you so much for your feedback! Our team will be very happy to learn about your kind words and high star rating!

December 02, 2020

Jeep and Ram owners for 32 Years. Roanoke Motors has been my place to by for the last 20. Bought from 3 others previously. No one gives better service or treats you better in Illinois from Springfield More

by sneakycu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone here!!
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Dec 03, 2020 -

Roanoke Motor Company responded

Thank you for the kind review! We are delighted to know that you've been with us for 20 years! Thank you for your continued loyalty and business. We look forward to working with you for many more years.

December 01, 2020

My 14th vehicle from Roanoke going back 25 years.I drive My 14th vehicle from Roanoke going back 25 years. I drive 40 miles to go to Roanoke motors even though there is a Chrysler Dodge Jeep Ram dealership More

by ViperDaleE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them over the years. Perfect. I had trouble with a brand new vehicle on a Sunday when the dealership was closed and the dealership open in my car went inside and I had a ride home.
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Dec 02, 2020 -

Roanoke Motor Company responded

Thank you for taking the time to share your positive feedback. We are happy to hear John and our team provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

August 07, 2020

Got the car I wanted and had a great experience with Matt and the people at Roanoke Motors. Highly recommend going to them for a new car or truck! More

by KS
Recommend Dealer
Yes
Employees Worked With
Matt Gastman
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Aug 07, 2020 -

Roanoke Motor Company responded

Thank you for the great review! We're happy to see that Matt's outstanding service earned your recommendation. Congratulations on your purchase; please come back at any time!

August 01, 2020

Our first car buying experience with Roanoke Motor Company was excellent! Fantastic, friendly, and professional staff. A very smooth process. Matt helped us find the perfect car to suit our needs as a More

by SWebster
Recommend Dealer
Yes
Employees Worked With
Matt, Opie
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Aug 02, 2020 -

Roanoke Motor Company responded

Thank you for the great review! We will be sure to thank Matt for providing you with an easy and smooth car-buying experience. We look forward to working with you again!

March 27, 2020

From start to finish, we had an enjoyable and amazing experience buying a vehicle here!! Thanks again Logan and the entire Roanoke Motor Company family!!!!! More

by katsemperfi
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 28, 2020 -

Roanoke Motor Company responded

Thank you for the great review! We will be sure to thank Logan and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

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