
Filter Reviews by Keyword
By Type
Showing 54 reviews
Just wanted to shout out Victor in the service department! He’s been such a great help; getting my truck in quickly and when convenient for me, he’s very patient and answers every question, he’s d department! He’s been such a great help; getting my truck in quickly and when convenient for me, he’s very patient and answers every question, he’s diligent in finding out answers if he doesn’t know, all around he’s been awesome to deal with! Thank you Roanoke Ford! 🙏🏽 More
Christine made buying the car easy! Willing to work with us on all aspects. Was actually a fun experience with everyone there. Will definitely send others there and will go there fi Willing to work with us on all aspects. Was actually a fun experience with everyone there. Will definitely send others there and will go there first to purchase our next vehicle. Took our Escape home the same day. More
While or sales rep was good(Ellie), the rest of the dealership had that typical used car dealership vibe. Upon returning from my test drive, I was flocked on all sides by people asking me "if we ca dealership had that typical used car dealership vibe. Upon returning from my test drive, I was flocked on all sides by people asking me "if we can make a deal". I kindly told them well in advance that I wasn't buying on this particular day as I was merely test driving for my wife. We ended up coming back a week later and did end up buying the truck. That process was fairly ok, but we were both insanely turned off by the receptionist and another gentleman taking about politics and the fact that the R&I guy spelled our names wrong so we had to come back and re-do paperwork. We also found the SUV we traded in listed on their site for $4,300 more than they gave us. Needless to say, we probably won't be back. More
This Dealership has excellent service. The people here are friendly, inviting and helpful. The finance office helped me find the best car loan with little interest and lowest monthly payme The people here are friendly, inviting and helpful. The finance office helped me find the best car loan with little interest and lowest monthly payments. I recommend Roanoke Ford to anyone. More
Everything was great from start to finish. The easiest car purchase I've ever had and down the line 1st I'd check out the Roanoke car inventory 1st before looking else where. Great 1 and I The easiest car purchase I've ever had and down the line 1st I'd check out the Roanoke car inventory 1st before looking else where. Great 1 and I will tell them to check out Roanoke Car Dealership 1st before searching else where! More
It was a great experience from the minute we walked through the front door. Everyone we dealt with seemed determined to make our purchase a smooth transaction from start to finish. through the front door. Everyone we dealt with seemed determined to make our purchase a smooth transaction from start to finish. More