Roadshow BMW
Cordova, TN
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324 Reviews of Roadshow BMW
Great experience! We found the vehicle we wanted on their website and scheduled an appointment. Everyone was extremely accommodating from the time we walked in to when We found the vehicle we wanted on their website and scheduled an appointment. Everyone was extremely accommodating from the time we walked in to when we drove off in our SUV. Our sales associate Dominick was fantastic to work with. We highly recommend him! More
Nice folks! Just bought my second BMW and couldn't be happier. I began emailing Ryan several weeks ago about what I wanted. Ryan put me in touch with Tom Adai Just bought my second BMW and couldn't be happier. I began emailing Ryan several weeks ago about what I wanted. Ryan put me in touch with Tom Adair who found exactly what I wanted. I mean exactly!!! I couldn't be more pleased with the entire experience from start to finish. Lee Jones talked with me about the extended warranties and made them easy to understand. I highly recommend this dealership and these men in particular. More
Awesome experience! If your in the market for a new BMW, Michael Reynolds is the best. This is the 6th BMW we've purchased and highly recommend Michael. If your in the market for a new BMW, Michael Reynolds is the best. This is the 6th BMW we've purchased and highly recommend Michael. More
Wow!! This was my first experience with Roadshow BMW. WOW!! Anthony Winfield and the rest of the family there were so nice and very helpful in helping me fi This was my first experience with Roadshow BMW. WOW!! Anthony Winfield and the rest of the family there were so nice and very helpful in helping me find the perfect car for me! Thank you, thank you, THANK YOU! Mr Winfield, you made my day! More
Great buying experience I enjoyed buying my new mini from roadshow it was a great experience and my salesperson went above and beyond to make the buying experience so enjoyab I enjoyed buying my new mini from roadshow it was a great experience and my salesperson went above and beyond to make the buying experience so enjoyable and hassle free thanks Matt and Roadshow mini. More
Best Buying Experience Ever. I have purchased at least 30 cars over my lifetime. Mostly new, but used as well, both dealer and private party and I can honestly say second only t I have purchased at least 30 cars over my lifetime. Mostly new, but used as well, both dealer and private party and I can honestly say second only to the dentist I hate the process. The haggling, the buyers remorse the next day, the "manager" who everything has to be cleared with and the extended warranty pitch, it all makes me want to scream. Yesterday my wife and I bought a new Mini Coupe S at Roadshow from Ashely Rook and the experience was quite lovely. No hassling, no pressure, no games even the music in the showroom was pleasant. Want a test drive, no problem, here are the keys enjoy yourself. Want a trade in, no problem here is what we can give you. Want to shop other dealers, no problem here is the written offer on the car you looked at here. Don't want extended warranty, no problem we won't mention it again. No chit chat where they pretend to get to know you so they can advise you to buy more. Straightforward, professional, pleasant, and through you won't want to go anywhere else or deal with any other sales person. Ask for Ashley, you will be glad you did. More
Continues problems with service department After a $4000 oil leak repair, I returned 8 months later to have my 535i F10 fuel pump replaced under the recall. After the repair, I was informed I After a $4000 oil leak repair, I returned 8 months later to have my 535i F10 fuel pump replaced under the recall. After the repair, I was informed I had an oil leak. I reminded them I just had that fixed, so the service adviser looked it up and said, "it must be in a different place". To say the least, I was not happy about hearing this news. To make matters worse, I noticed I had lost 5 gallons of fuel during the replacement and had a very strong fuel smell inside the cabin. I should note that I went directly to a gas station and filled up to allow for accurate MPG test on my next fill-up. Fast forward 3 weeks (200 miles) and my fill-up light came on. To say the least, I was shocked. Long story short, the fuel pump was installed incorrectly and has been leaking fuel. I've scheduled an appointment where I'm sure they will come up with a story to somehow make this a different problem and try to charge me. More
Smooth Transaction I recently made my 2nd purchase from Roadshow BMW/MINI, dealing with the same sales consultant both times, Ashley Rook. She made the experience one o I recently made my 2nd purchase from Roadshow BMW/MINI, dealing with the same sales consultant both times, Ashley Rook. She made the experience one of low stress and convenience. I would recommend this dealership and especially this sales consultant to anyone in the market for a new or clean used car. More
Best dealership I ever experienced Very nice facilitay staffed with friendly professional people and a great car. Made a return customer out of me. Very pleasant experience dealing with Very nice facilitay staffed with friendly professional people and a great car. Made a return customer out of me. Very pleasant experience dealing with them. Once you buy a car and drive off the lot, you are not forgotten. I like the way they send you reminders or just to check that everything is going good with your purchase. My go to salesman is Carl Smith, and for service Jodie Hatchett. Trust them both, and this is not to say that you wont find the same care and professionalism from others. I'm sorry I left off the individual gentleman who did the paperwork for the new purchase. He was overwhelmed that day, but never seemed stressed under pressure to get my wife out in time for an appointment. More
Best purchase transaction EVER! We searched the internet and sound the Mini we liked. The site was very user friendly and led us to call. From the first person I talked to I was i We searched the internet and sound the Mini we liked. The site was very user friendly and led us to call. From the first person I talked to I was impressed with Roadshow. Our questions were answered in a timely manner by Ashley and her assistant which prompted us to travel 150+ to visit on-site. We were not disappointed! Our purchase was made and I was on the road home.....a very happy camper in less time than we had ever anricipated. Everyone we spoke to from the first call to Chris, in management was top notch! More