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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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August 13, 2023

Service was great n Jim I believe was his name was awesome..explained everything before work was done..excellent customer service More

by rosita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy ..Jim not sure his last name
Aug 14, 2023 -

rosita responded

Excellent customer service..

Aug 15, 2023 -

Rizza Cadillac Buick GMC responded

I'm grateful for your kind words, Rosita! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 13, 2023

Jeff did a great job. Everything was on time and the service was completed correctly More

by Hnatovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 13, 2023

P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More

by vincentcook2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 12, 2023

Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More

by MYOWNBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rizza Cadillac Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to my team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 12, 2023

Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m More

by Ornelascj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Sommerfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Juan Rocha
Aug 16, 2023 -

Rizza Cadillac Buick GMC responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience.

August 11, 2023

I’m very happy at Rizza in Tinley Park I’m so please I’m telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ cu More

by 5secfuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 10, 2023

Becky has continued to demonstrate excellent customer service skills. She has been very polite, professional and knowledge at every visit. I look forward to working with her i the future. More

by Llittlepage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona/cashier
Aug 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 09, 2023

I’m very happy at Rizza in Tinley Park I’m so please I’m telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ cus More

by 5secfuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Rizza Cadillac Buick GMC responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 09, 2023

Great experience! Dave my service tech was awesome! He got me in and out in no time :) More

by RENEEPODA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 09, 2023

Always great service, union professional mechanics service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! More

by michaelimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com