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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,691 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,691 reviews

March 21, 2025

Larry Papp made the car buying process easy. Very knowledgable. Explained everything in detail. Thank you so much Larry and everyone else who helped! More

by Shawna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Larry made your car buying process easy and provided detailed explanations. Your praise means a lot to us at Rizza Buick GMC, and we're grateful for your kind words. We hope to see you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 16, 2025

A very Unprofessional Dealership! Their Sale's Manager was very Rude, Demeaning and Condescending. I wonder if I was a Younger Person (I am 74) if he would have treated me the same. I More

by tmm8270
Recommend Dealer
No
Employees Worked With
Nick Richko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I truly appreciate your feedback and understand your concerns regarding the treatment you received at Rizza Buick GMC. It’s our goal to provide respectful and professional service to all our customers, regardless of age. I encourage you to contact me directly so I can discuss this matter further and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 10, 2025

Friendly, relaxed atmosphere. Easy to do business with! They were honest with their pricing and did not try to add extras to the vehicle. More

by kkala
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Cosenza
Mar 10, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the friendly and relaxed atmosphere at Rizza Buick GMC. Our goal is to provide honest pricing without any hidden extras, and it's great to know we succeeded in that during your visit. We appreciate your business and look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 23, 2025

Excellent experience. Full transparency and competitive pricing. Carlos Gutierrez is the best Sales Specialist! I switched to the new Cadillac OPTIQ for my first electri More

by archeveritas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melizza Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Rizza Buick GMC and that Carlos provided you with top-notch service. It's fantastic that you're enjoying your new Cadillac OPTIQ after your previous vehicles. We appreciate your recommendation and look forward to assisting you again in the future. Safe travels in your new electric vehicle! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 01, 2025

Paid $1400 for an antifreeze leak. Just to pay another $500 for the same leak.I was told an engine water outlet was the problem. We'll it wasn't in fact, it made the leak worse. Return More

by tishaturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JIM LAAS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the antifreeze leak and the unexpected costs you've incurred. Your feedback is valuable, and I take these matters seriously. I encourage you to reach out to me directly at Rizza Buick GMC so we can address your concerns and work towards a satisfactory resolution. Thank you for bringing this to our attention. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

January 11, 2025

I'm a returning customer for a reason - the place is great. The salesperson Larry Papp is extremely knowledgeable and took the time to explain everything I needed in a manner that was quick but also th More

by Carndog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Rizza Buick GMC, especially with Larry, met your expectations. It's great to know you appreciated his knowledge and the thoroughness of the purchasing process. We pride ourselves on our team and always aim to make our customers feel valued. We're glad you're enjoying your beautiful new car and look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

December 05, 2024

Larry was very knowledgeable of the car, easy going, and made the experience great! Good atmosphere and people. More

by Cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Cole, for your kind words! I'm thrilled to hear that you had a great experience with us at Rizza Buick GMC. Our team takes pride in providing knowledgeable and friendly service, and it's wonderful to know that came through during your visit. I look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 28, 2024

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars. More

by lousuffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback! I truly appreciate your kind words about the service experience at Rizza Buick GMC. I strive to provide excellent service and value to our customers. I'm glad to hear that you consistently have a good experience with us. I look forward to seeing you again for your next service needs! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 13, 2024

In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi More

by RIZZA Sucks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Bakr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : greg in sales was actually OK but he was not the one controlling the deal.
Nov 14, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your feedback and would like to discuss this matter with you directly and work towards a resolution. Please contact me at your earliest convenience. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 05, 2024

Want to take the time to thank Jay Bakr for his help in the resolution of an issue I had with my 2025 XT5. The customer care after the sale that Jay exhibited should be an example for the industry More

by dirtracer8888
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
Nov 06, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review! I'm thrilled to hear that Jay provided exceptional customer care in resolving your issue with your 2025 XT5. At Rizza Buick GMC, I strive to set the standard for post-sale support, and it's fantastic to know that Jay exemplified this. I appreciate your kind words and hope to see you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

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