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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
679 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 679 reviews

October 17, 2024

My service rep was very sweet. They kept me informed of everything that was being done to my car. Time estimates to completion would be a nice addition. More

by NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
Report | Print
Oct 19, 2024 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 16, 2024

Hunter and Robbie took great care of me. They were courteous, engaging, informative and willing to work with me. More

by lisa p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Robbie
Report | Print
Oct 19, 2024 -

Rivertown Ford responded

Hello Lisa, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2024

The service department at this dealership has been superb over the many years. I have had the pleasure of doing business with them. More

by Rigatsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie, Piper, etc.
Report | Print
Oct 17, 2024 -

Rivertown Ford responded

Hi, thank you for taking the time to leave a review for us at Rivertown Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

It was a very pleasant experience getting my truck that I ordered would definitely recommend More

by rocky12sid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
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Oct 13, 2024 -

Rivertown Ford responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Great experience with the service department as usual! And the valet pickup and delivery service is so convenient! Mackenzie is an outstanding service provider and always takes great care of my service ne More

by rjholleman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie, Piper
Report | Print
Oct 13, 2024 -

Rivertown Ford responded

Hi, thank you so much for your positive comments about Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Very professional and very was completed when expected. Service advisor was very helpful I would recommend family and friends to visit Rivertown ford More

by Cupcakes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Report | Print
Oct 13, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 09, 2024

They are helpful and they seem to care that your happy with vehicle information. Went beyond what that had to. More

by kellykareem55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Oct 13, 2024 -

Rivertown Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2024

Tom delivered perfect customer service as usual. He is my go to service agent for every appointment. More

by Tom's Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Oct 13, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

Took about an hour to change oil and tires. Service technician sat in my truck for 20 minutes while it was running,why?? More

by donwilson0579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim
Report | Print
Oct 12, 2024 -

Rivertown Ford responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 653-7420 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2024

Kassie and the Rivertown Ford Service Department were excellent. Customer service was top tier. Communication about all maintenance and suggestions were concise. Kassie kept me updated on my vehicles ser More

by Davis.T.Vermillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Oct 26, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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