Rivertown Ford

I love that they have a Service Advisor that attends to your needs as soon as you get there. Kassie was wonderful. They got me a ride going home and had me picked up when my car was ready. I’m also very your needs as soon as you get there. Kassie was wonderful. They got me a ride going home and had me picked up when my car was ready. I’m also very happy to get a video of the inspection that was done. More

I went in for an oil change and tire rotation. The staff was professional and efficient. The staff was professional and efficient. More

The dealership is friendly and compite Nt. Very efficient and great time management. No more all day car buying experience. Very efficient and great time management. No more all day car buying experience. More

I was advised that because I brought my vehicle in for a oil change one day that took 4 hours and did a review that was sent to my email the service manager would “make it right” by a free diagnostic. I e oil change one day that took 4 hours and did a review that was sent to my email the service manager would “make it right” by a free diagnostic. I end up being told the day I brought it in there was no issues. I come back in because I was still having issues and then proceeded to tell me 4 error codes came up. I end up paying for a diagnostic exam that I shouldn’t had paid due to being told it would be taken care of as part of making it right. More

I love Rivertown ford and their employees. Especially Kassie she is very sweet and has the best customer service and you can tell she always put her customer first . I would recommend her and Especially Kassie she is very sweet and has the best customer service and you can tell she always put her customer first . I would recommend her and this company to anyone More

Excellent service, done quickly. Zenette Williams kept me informed all through the process. Great dealership! Zenette Williams kept me informed all through the process. Great dealership! More

Great service as always reasonably priced and they took the extra time to make sure I was aware of all the things I needed the extra time to make sure I was aware of all the things I needed More

Amazing customer service and support. The attitude and atmosphere is so pleasant. I won’t take my vehicle anywhere else. Never be happier with a service like the service they have here .. The attitude and atmosphere is so pleasant. I won’t take my vehicle anywhere else. Never be happier with a service like the service they have here .. More

My visit with the dealership today was great from the Manager to the customer service and the end of repairs. Thanks Rivertown Ford ! Manager to the customer service and the end of repairs. Thanks Rivertown Ford ! More

It took six hours for an oil change and alignment. They need more workers or better timing They need more workers or better timing More