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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
678 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 678 reviews

November 08, 2024

Great customer service! Staff is alway polite and through in explanations of what’s going on with my vehicle. More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 11, 2024 -

Rivertown Ford responded

Hi Zee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Greg was a great representive. He helped me so much and I had a lot going on. I appreciate him so much. More

by khania213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Nov 11, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Very good Maintenance , very good service reps. Go Trump Mr Trump will next commander and chief More

by James_kennedy83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transmission software update
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Nov 07, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Haven't had the highest confidence in the shop in the past but I think they're getting better. More

by Oldradtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Nov 07, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Mr Gary Orvis was the BEST. He greeted me with a smile and explained everything to me to help me understand what was happening with my car. It’s by far the best service I’ve had More

by Teaunna22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Nov 07, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Gary, service advisor, provided amazing service. I had a lot of questions on my maintenance plan and he was very patient with me. Great communication. Was satisfied with his service More

by cristinaguzman1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Nov 05, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

Excellent service department. My technician, Kassie, was amazing. She was professional, competent, and engaging. Right personality for this position. Make Kassie and Riverside More

by rwbvmi78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Nov 05, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thanks again for the recommendation, and have an amazing day!

October 31, 2024

The staff at Rivertown Ford are courteous and very knowledgeable. They educated me on how to keep my car in good shape to avoid expensive repairs. More

by martiland73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Nov 05, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Amazing service and very friendly people! I felt like family when I walked into the door. More

by kimberlyking987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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Nov 02, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

They always do a wonderful job on my vehicle and their service is amazing. Keep up the good work More

by Lksol1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 02, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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