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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
683 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 683 reviews

February 08, 2024

Rivertown Ford provides great maintenance service. I was able to get my truck checked in a reasonable amount of time. I spoke with Lexi and asked if I could bring it in early and she accommodated me. More

by adamweinbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi, Richard
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear about your great maintenance service experience at Rivertown Ford. It's wonderful that Lexi accommodated your request, and Richard provided helpful suggestions while you waited. We appreciate your business and look forward to serving you again in the future.

February 08, 2024

Clean place nice staff thorough job. My advisor kept me in the loop the whole time. More

by deputygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear that our clean facility, nice staff, and thorough job met your expectations. Keeping you in the loop is a top priority for us, and we're glad your advisor was able to provide excellent communication. We appreciate your business and look forward to serving you again.

February 08, 2024

Great service and the team is very good and the prices are negotiable and the car /trucks worth the money More

by Robert Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear that you received great service, and that our team provided a positive experience. We strive to offer vehicles that are worth the investment, and we appreciate your recognition. We value your business and look forward to serving you again.

February 03, 2024

The dealership service department was great. The person that helped me was very nice and courteous and pleasant to work with. More

by jluttrella48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Feb 08, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Lexie was super nice and helpful. Got everything I needed done and the ones who worked on the actual vehicle did what was needed in a timely manner More

by Chanda.childers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Grier
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Feb 08, 2024 -

Rivertown Ford responded

We're pleased to hear that Lexie provided excellent assistance and that our service team efficiently addressed your vehicle needs. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

The service was fantastic. My advisor Shelby did an amazing job at keeping me informed. More

by agrier0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Feb 06, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a fantastic experience and that Shelby provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Excellent service. Sales and service were awesome. I would recommend to anyone. Tom McCain in Service has gone way above expectations. More

by DrNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Feb 06, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had an excellent experience and that Tom went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

This was a wonderful experience. Our rep and finance person were ace! We would buy another car from Rivertown Ford! More

by trishgurney_firsthand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harrison and Steve Moire
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Feb 02, 2024 -

Rivertown Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Overall good-sales department excellent-service usually takes much longer than quoted-today checked wiper motor/arm recall-after leaving dealership noticed drive side wiper arm/blade missing-had to return- More

by Sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Mar 13, 2024 -

Rivertown Ford responded

I appreciate you bringing this matter to my attention. I want to discuss your experience further. I'm committed to addressing the issues you've had and making sure you're happy. Please reach out to me at: Skye Bardill General Manager sbardill@rivertownford.com I look forward to the opportunity to rectify this situation and regain your trust in our dealership.

February 01, 2024

Always provides great service and the prices are affordable. Thanks to Alexia for her outstanding customer service. More

by Ladyserrano10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
Report | Print
Feb 02, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a fantastic experience and that Alexia provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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