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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
683 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 683 reviews

February 12, 2024

Mr. Bullock was most helpful working with me to get me into a new car. More

by gildaantinori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Bullock
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 12, 2024

Sales representative Assad Lowe was the absolute best in providing impeccable customer service. The finance person done en excellent job as well. Thank you both for your assistance in my new purchase. More

by tallsistasrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe
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Feb 16, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 11, 2024

Kassie was accommodating and professional , Her level of knowledge and attention to detail was excellent. More

by Smoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Very professional group from sales, finance and the crew that detailed the car before purchase. More

by ronbaum83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco and Steve Moore
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Feb 13, 2024 -

Rivertown Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Dylan was the best! He helped with my service and answered all my questions. I'll always have my Escape serviced at Rivertown Ford! More

by Rose Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar, Makenzie, and Dylan
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for your kind words! We're thrilled to hear that Dylan provided you with excellent service and answered all your questions. Customer satisfaction is our top priority, and we appreciate your loyalty in choosing Rivertown Ford for your Escape's service needs. We look forward to serving you again in the future! Safe travels!

February 10, 2024

Appreciate the quick service and friendly staff. Plenty of space to wait while they work on your vehicle. More

by BetsFoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Feb 13, 2024 -

Rivertown Ford responded

We're delighted to hear that you appreciate the quick service and friendly staff. Creating a comfortable and accommodating environment for our customers is important to us. We're here for you whenever you need assistance with your vehicle. Safe travels!

February 10, 2024

Clean waiting area. Knowledge in regards to explaining problem. Willingness to work on pickup and delivery after service. More

by Georgiarose84
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Mar 02, 2024 -

Rivertown Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 30, 2024 -

Rivertown Ford responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Skye Bardill General Manager sbardill@rivertownford.com

February 09, 2024

Everyone was very professional, friendly, informative and sincere. I appreciated Ms. Wanda's help especially! She was very patient with all of my questions as well. More

by I.talmadge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda Morris
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Feb 13, 2024 -

Rivertown Ford responded

We're pleased to hear that everyone was professional, friendly, informative, and sincere during your visit. It's great that Ms. Wanda was particularly helpful and patient with your questions. We appreciate your business and look forward to serving you again in the future! l.

February 09, 2024

Andre was great to work with! He made my car buying experience great! Will definitely use him for all my car buying nedds More

by rozlynnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
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Feb 13, 2024 -

Rivertown Ford responded

We're thrilled to hear that Andre made your car-buying experience great! Thank you for choosing him and for considering him for your future car-buying needs. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

The salesman was very helpful and got me the best deal. The salesman setup the phone for us and everything More

by Mandybugg4311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ellis
Report | Print
Feb 13, 2024 -

Rivertown Ford responded

It's great to hear that the salesman was very helpful and got you the best deal. Going the extra mile to set up your phone is a thoughtful touch. We appreciate your business and look forward to serving you again in the future!

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