Rivertown Ford
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 683 reviews
I came in just to look and show a friend my dream truck. Unfortunately, that truck had been sold, but it was only a dream. Then I met salesman Leroy Cutter. Mr. Cutter was not pushy nor was he a nuisance li Unfortunately, that truck had been sold, but it was only a dream. Then I met salesman Leroy Cutter. Mr. Cutter was not pushy nor was he a nuisance like typical sales people. I explained to Mr. Cutter my dilemma with my 23 Maverick get horrible gas mileage and I made the comment that my 13 F150 gets way better gas mileage. Mr. Cutter listened to me and what I would be looking for if I were to trade it in. My first statement was Pay off my Maverick, then it was Get it in my price range, and then I asked him What did you have in mind. The first truck just didn't impress me. So, we talked again, and the next time he did impress me. So, much so that I came back that Monday and drove away with another very sweet F150. He listened to to everything I wanted in a truck and the payments I could afford. I liked that he told me to be there at 9am and he was there earlier hoping I would come in earlier. He spoke with the powers that be and my Maverick was paid off, I got the 2nd truck of my dreams with the payments I wanted, and at 1.9 APR. I bought my first F150 from Rivertown Ford 10 years ago and have never had a problem with it. Now I have another one that I'm sure I will be equally happy with, and all because I had the best salesman on the lot. Mr. Cutter, thank you for listening to me, and not hassling me, and giving me a hassle-free experience. More
My Representative Mr. Tom was amazing, he explained everything, answered all of my questions, even gave me quotes on everything. I really appreciate the customer service t Tom was amazing, he explained everything, answered all of my questions, even gave me quotes on everything. I really appreciate the customer service that I received. More
I had a wonderful experience getting my heritage edition Brronco Sport serviced for the first time. Tom was very friendly and helpful as was everyone on the team that I encountered. Great job! Highly recomm Brronco Sport serviced for the first time. Tom was very friendly and helpful as was everyone on the team that I encountered. Great job! Highly recommend! More