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Rivertown Ford

Columbus, GA

4.8
683 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 683 reviews

February 28, 2024

I came in just to look and show a friend my dream truck. Unfortunately, that truck had been sold, but it was only a dream. Then I met salesman Leroy Cutter. Mr. Cutter was not pushy nor was he a nuisance li More

by Misti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Mar 01, 2024 -

Rivertown Ford responded

Thank you for taking the time to share your exceptional experience at Rivertown Ford, and congratulations on your new F150! It's fantastic to hear that Leroy provided a hassle-free and positive experience. He took the time to understand your needs and preferences, ultimately helping you find the perfect truck with the right payments and terms. We appreciate your kind words about our dealership and Leroy. Safe and enjoyable driving in your new F150!

February 28, 2024

Very helpful, friendly, they were very knowledgeable of their work and their job very professional More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 02, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Kassie our service associate was awesome today and such a pleasure to work with. Friendly and professional. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Feb 27, 2024 -

Yolanda responded

Kassie our service associate was awesome today and such a pleasure to work with. Friendly and professional.

February 26, 2024

Every car we've ever bought has been from Rivertown Ford, and we've always been pleased with our purchase. More

by neal.crissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Feb 28, 2024 -

Rivertown Ford responded

It's fantastic to hear that you have consistently been pleased with your car purchases from Rivertown Ford. Loyalty to a dealership speaks volumes about the positive experiences you've had. Your continued satisfaction is important, and our dealership values your loyalty!

February 24, 2024

Amazing customer service by representative, she explained everything very detailed and answered all my questions. More

by rodrigoarvizu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Feb 27, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 23, 2024

My Representative Mr. Tom was amazing, he explained everything, answered all of my questions, even gave me quotes on everything. I really appreciate the customer service t More

by Lovelyhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tom
Feb 27, 2024 -

Rivertown Ford responded

We're thrilled to hear about your positive experience with Mr. Tom, your representative. Providing clear explanations, answering questions, and offering quotes are all important aspects of excellent customer service, and we're glad he could meet your expectations. Thank you for choosing us, and we appreciate your feedback and business!

February 22, 2024

I had a great experience at Rivertown Ford, Raymond Bullock was a great Salesman!!! Thank you so much More

by andrealee0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Bullock
Feb 25, 2024 -

Rivertown Ford responded

We're delighted to hear that you had a great experience at Rivertown Ford with Raymond as your salesman. We appreciate your positive comments and thank you for choosing us! Safe travels in your new vehicle!

February 22, 2024

Everyone was so helpful and patient with us during our experience. It went smoothly once we decided to purchase our vehicle. More

by whpullian
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter & Steve Moore
February 22, 2024

I had a wonderful experience getting my heritage edition Brronco Sport serviced for the first time. Tom was very friendly and helpful as was everyone on the team that I encountered. Great job! Highly recomm More

by mhightower13.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 25, 2024 -

Rivertown Ford responded

We're thrilled to hear about your wonderful experience getting your heritage edition Bronco Sport serviced for the first time. It's great that Tom and the entire team were friendly and helpful. Thank you for recommending us! We appreciate your positive comments and thank you for choosing us for your vehicle service needs! Safe travels!

February 21, 2024

Tom was easy to we work with. Upfront and honest with what needed to be done and time to get it done. More

by Adam.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 24, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience with Tom! We're glad to hear that he was easy to work with, upfront, and honest about the necessary work and the time it would take to complete it. Transparency and clear communication are important aspects of our service, and we appreciate your feedback. Thank you for choosing us!

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