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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
683 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 683 reviews

March 18, 2024

The employees are efficient and helpful. The answer all questions asked and make sure we’re comfortable while waiting. More

by cturner255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette Williams
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Mar 20, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Brad was amazing! !!! He was very knowledgeable and was able to point me in the right direction of the truck I needed without trying to over sell me. Dealership had a g More

by Arin.mitchell17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ellis
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Mar 21, 2024 -

Rivertown Ford responded

That's great to hear! Brad provided excellent service and helped you find the right truck without any pressure. Congratulations on your new truck!

March 16, 2024

Great Service department. Listen to your needs and offer suggestions on repair. Thank you Rivertown More

by yatyas41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy and two other mechanics. One had a broken collar bone.
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Mar 20, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Quick and Easy service trip. In and out in less than an hour. They even messaged me to let me know I was due for a service More

by j3rangerx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 20, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

The service person (Tom) was absolutely outstanding. I’ve had several occasions on which to interact with him. He was very professional , efficient , kind, and kept me informed every step of the way. More

by nywomanofaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Mar 16, 2024 -

Rivertown Ford responded

Thank you for sharing your excellent experience with Tom at Rivertown Ford! It's great to hear that he provided you with professional, efficient, and kind service while keeping you informed every step of the way. We appreciate your recommendation.

March 15, 2024

They are professional and do a thorough job on repairs and maintenance requirements. Employees are helpful More

by georgiaacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Mar 19, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience! We're glad to hear that you found our dealership to be professional, and thorough in repairs and maintenance and that our employees were helpful. We're here to ensure your continued satisfaction with our services!

March 14, 2024

Communication was very good. Car was done ahead of schedule. Very good service. Maintenance coupons are a very good deal More

by fayeanderson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 16, 2024 -

Rivertown Ford responded

Thank you for sharing your experience! We're glad that you had excellent communication, timely service, and found the maintenance coupons to be a good deal. We're here to help and ensure your satisfaction with our services.

March 12, 2024

Great Service Service Advisor very knowledgeable keeps you informed of all services being performed treats you as a valued customer More

by othompson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kissa
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Mar 14, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 11, 2024

My experience was amazing, I am thankful, the professionalism Mr. Reggie displayed deserves five stars. More

by Brittney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Walker
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Mar 13, 2024 -

Rivertown Ford responded

We're thrilled to hear about your amazing experience! Thank you for recognizing Reggie's professionalism. We strive to provide five-star service to all our customers. Safe travels!

March 10, 2024

Kassie Layton was my service advisor, she got me right in and communicated with me on what was being done to my truck and had me on the road in no time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
Mar 13, 2024 -

Rivertown Ford responded

Thank you David for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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