Rivertown Ford

To be kind cost you nothing. Our dealership gave us great customer service and was very friendly! I will definitely refer friends and family to Rivertown Ford! Our dealership gave us great customer service and was very friendly! I will definitely refer friends and family to Rivertown Ford! More

Ok and knowledge about they works, good communication and friendly. Very clean and good coffee and friendly. Very clean and good coffee More

Easy check in for scheduled maintenance and performed in a timely manner. Service adviser was courteous and made sure job was completed. a timely manner. Service adviser was courteous and made sure job was completed. More

From purchasing my car 7 1/2 years ago to getting service when needed, this dealership was A1. Great customer service when needed, this dealership was A1. Great customer service More

Please give Shelby Sears a raise. She is the best. Service was great as usual. She is the best. Service was great as usual. More

This dealership has improved greatly over the last year. Kassie and lacy are the ones to talk to! Kassie and lacy are the ones to talk to! More

Mackenzie was polite, prompt, knowledgeable & professional which made my service experience very pleasant! I highly recommend Rivertown Ford in Columbus, GA & will be glad to share my experience professional which made my service experience very pleasant! I highly recommend Rivertown Ford in Columbus, GA & will be glad to share my experience with family & friends! More

Everyone at the dealership was very helpful and tended to our needs. Steve the sales person was very helpful and answered all questions. When we were taken to sign the paperwork again all the questions we as our needs. Steve the sales person was very helpful and answered all questions. When we were taken to sign the paperwork again all the questions we asked were asked. The purchase of the vehicle was a pleasant experience. This was the 3rd truck that I purchased from Rivertown Ford. More

Mrs Williams was a complete delight went above and beyond to make sure I was taken care of thanks agian to make sure I was taken care of thanks agian More

ZERO STARS! Stay away from this place. I went through the process of purchasing a used car off of them and it was awful. I was told a price on the car and I info Stay away from this place. I went through the process of purchasing a used car off of them and it was awful. I was told a price on the car and I informed I would be coming that evening to check it out. I get to Rivertown Ford and they "can't find the key and can do nothing for me til tomorrow". My total drive time there and back home was 3 hours. The following day, they raised the price of the vehicle by nearly 3k. Frankie, the "sales manager" says he won't honor the previous offer as it "was an error". I was given the price over the phone and online but they refused to honor their word. Well, several hours pass and all of a sudden we can go back to the original offered price again. The email I received stated "doc fee is included in sales price". But guess what Frankie does? He adds a $999.00 doc fee extra instead of including it in the sales price as it was told he would do. I have the original email in which he states this and will keep it for anyone wanting to see just how bad this dealership is. I have never experienced a business so unprofessional, unethical, unreliable and unfair. If you're think of going there DONT! More