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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 682 reviews

April 09, 2024

Went for my 5,000 mile service and was very happy with the work completed. I was kept in the loop during the whole process. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Apr 11, 2024 -

Rivertown Ford responded

It's great to hear that you had a positive experience during your 5,000-mile service! Keeping you informed throughout the process is important to us, and we're glad to know that you were satisfied with the work completed.

April 09, 2024

A great group of people they take care of me and my family. Always giving us a great deal. More

by Jmc91675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
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Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Kassie was very helpful and met all of my needs with a sense of urgency. Great experience and will be back More

by travis.millersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Apr 11, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 13, 2024 -

travis.millersr responded

I will be back in for next oil change!

April 08, 2024

As usual this dealership took care of all of my needs, I definitely recommend this Dealership for services. More

by RODNEY.MALLORY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Apr 10, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had another positive experience with the dealership and that we took care of all your needs. Thank you for recommending us for services. If there's anything else you'd like to share or if you need further assistance, feel free to let us know!

April 08, 2024

Appointment scheduled was very convenient. The service consultant was knowledgeable, respectful and professional. Due it was lunch time when arrived. There were sufficient service consultants More

by goodwishes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayana. I misspelled her name.
Report | Print
Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

Service advisor was excellent. Ms MacKenzie Gooden should be recognized for her outstanding attention yo detail and follow up, promote now! More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie Gooden
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Apr 07, 2024 -

Sal responded

Ms MacKenzie Gooden should be recognized for her outstanding attention to detail and follow-up, promote now!

April 05, 2024

Hunter, service agent, took great care in ensuring that my questions were answered. He kept me well informed and genuinely cared! Very professional and excellent technical expertise!! More

by debbiecummings3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Apr 09, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Hunter provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

Great service as usual, Lacey was exceptional and very informative on timeline and task completion. More

by scommerford19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Apr 05, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Lacey provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

Kassie was the best, even when the wait was longer than expected, I will be using her in the future! More

by brandonpridgen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Apr 06, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Awesome Service ⭐️⭐️⭐️⭐️⭐️ Service Representative Hunter always makes me feel like family when I visit!!! I really appreciate him!!!! More

by Poboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 05, 2024 -

Rivertown Ford responded

That's fantastic to hear! Hunter's ability to make you feel like family during your visits is truly special, and it's great to hear that you appreciate his service. If there's anything else we can assist you with or if you have any more feedback, please feel free to let us know. We're here to help!

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