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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 682 reviews

May 21, 2024

Great service with Kassie Layton. Will tell my daughter to use her next she needs service. Thanks Rivertown More

by rl4421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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May 22, 2024 -

Rivertown Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Kassie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

Great Service! !! They did a great job on my vehicle. The person that handle everything was outstanding. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, was great.
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May 22, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 20, 2024

Have always had a great experience at rivertown ford. From buying new car to service More

by scott
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie layton
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May 22, 2024 -

Rivertown Ford responded

Thank you for being our customer, we appreciate your kind words!

May 18, 2024

Well everybody seems to be really nice friendly my salesman Chris he was very thorough. More

by bandicoot1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris,
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May 22, 2024 -

Rivertown Ford responded

Congratulations on your new vehicle! We're thrilled that Chris provided you with a thorough sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 18, 2024

They were open and transparent from the time I walked in the door to the time I left out. My representative who waited on me were courteous and kept me informed why I waited. More

by Drwatt23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember her name. But she was very nice.
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May 21, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

Dealership is very accessible, staff is very friendly and easy to talk to, I would recommend this dealership to anyone. More

by billysnorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Williams
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May 22, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 15, 2024

The service department was great. The service person did not return my call or text unti I got someone in the department to have her call me. More

by robertwfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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May 22, 2024 -

Rivertown Ford responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Skye Bardill General Manager sbardill@rivertownford.com

May 15, 2024

I like the overall custom service that I received. Tom was great. Answered every question that I had with a great l attitude.Thanks Tom! More

by Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 17, 2024 -

Rivertown Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Tom! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Writing at least 15 word minimum writing at least 15 word minimum writing at least More

by dillon.munn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 15, 2024 -

Rivertown Ford responded

Thank you for your visit, Dillon!

May 12, 2024

I regularly come here for my services and maintenance on my Ford Fiesta. This go round was a big disappointment. The communication was poor. It took me four days to get my car back. Then two days after I go More

by ErinSpencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacy
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May 14, 2024 -

Rivertown Ford responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Donnie Tyler the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Skye Bardill, General Manager sbardill@rivertownford.com

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