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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
682 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 682 reviews

June 21, 2024

Appt time was not met. Hard to get timely diagnosis and high rates. Very poor. More

by michael.d.harris.cmsgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie
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Jul 06, 2024 -

Rivertown Ford responded

michael.d.harris.cmsgt, Thank you for letting me know about your service experience. Please be assured that we are investigating your concerns. We will be in touch with you to assist. If you need any help in the meantime, please don't hesitate to contact me. Skye Bardill General Manager sbardill@rivertownford.com

June 18, 2024

Darren at Rivertown Ford Columbus, Ga made the whole car buying process easy for our young family. He helped us in every way he could and we drove off the lot feeling happy and accomplished. More

by Breezie Kelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren White
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Jun 20, 2024 -

Rivertown Ford responded

Hi, we're happy you found Darren to be so supportive during your experience here at Rivertown Ford. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 15, 2024

I came in w/an issue &it was taken care of IMMEDIATELY. FAST, FRIENDLY Service.😀 More

by Enrichedbeauti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the names
Report | Print
Jun 16, 2024 -

Rivertown Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Everyone I dealt with was attentive and friendly. Cassie is always helpful with a sense of urgency. More

by travis.millersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Jun 16, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cassie at Rivertown Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Very professional and courteous people working here would recommend and I will return here again More

by Gjcomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie and Tom extremely professional people
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Jun 14, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

Always great and fast service. The ladies in the front are amazing! They were respectful and kind. They even offered my kids a snack from their snack drawer while we waited for the More

by karen.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Jun 15, 2024 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 13, 2024

Good service and great service advisor. Price was fair and they delivered the truck back to me More

by Hharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
Report | Print
Jun 15, 2024 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 12, 2024

Dylan was great. He kept us updated and informed on our vehicle. Rivertown Ford in general is a great place to do business. More

by MLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jun 13, 2024 -

Rivertown Ford responded

Hi, we're happy you found Dylan to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Excellent service and thank you for taking the time to get my appointment in with short notice. More

by popcanboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
Jun 14, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

Rivertown Ford made the purchase of my truck easy. The salesperson was friendly and helpful. Sales department handled the purchase quickly. More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren White
Report | Print
Jun 14, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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