Rivertown Ford

My dealer did a FANTASTIC job getting me the vehicle I wished for. I called and notified him I wanted a specific vehicle and he delivered. Assad is the man at Rivertown. Johnny on the spot! The vehicle ar wished for. I called and notified him I wanted a specific vehicle and he delivered. Assad is the man at Rivertown. Johnny on the spot! The vehicle arrived unexpectedly early but very timely and I was elated. Very good job. I drove from Florida to pick it up after having made contact. Just amazing! However, my first time out of 5 new Ford purchases, a dealership didn’t offered a maintenance plan or a tee shirt spending over 55k. The dealership itself must not want dealer to issue perks or “Thanks” for shopping here. Customer tend to remember that and come back. More

I have been taking my truck to Rivertown Ford ever since it was new. They have always done a fantastic job in the service department and taking care of anything I need. it was new. They have always done a fantastic job in the service department and taking care of anything I need. More

Everyone was very polite and took care of everything and I was asked before anything was done and Vicky was a very nice person. You don't find very polite customer service people as you do Vicky but she was I was asked before anything was done and Vicky was a very nice person. You don't find very polite customer service people as you do Vicky but she was very nice. Also, the other that were in there were very nice too. More

Great service. Car was ready when promised. Employees seemed to know their product when I asked questions Car was ready when promised. Employees seemed to know their product when I asked questions More

Very quick and detail oriented service department. The service manager Donnie Tyler is doing an outstanding job with his team and customer service. The service manager Donnie Tyler is doing an outstanding job with his team and customer service. More

Good people friendly thorough little pricey but all in all they do good work so far never had a problem with the work they do all they do good work so far never had a problem with the work they do More

The service was great. I felt as if the attendant really cared about mu satisfaction and the well being of my vehicle. The customer care was great. The waiting area was nic I felt as if the attendant really cared about mu satisfaction and the well being of my vehicle. The customer care was great. The waiting area was nice and clean as well. More

Very well communicated. Mr. Tom has very good patience, nice,explain everything piece by piece and very knowledgeable. Mr. Tom has very good patience, nice,explain everything piece by piece and very knowledgeable. More

All credit goes to my sales associate, Sabrina Mathis who made buying a vehicle as stress free as it could have been. made buying a vehicle as stress free as it could have been. More

I was very impressed with Eric and his knowledge of the inventory. He asked me politely what I was looking for and he found the truck for me. inventory. He asked me politely what I was looking for and he found the truck for me. More