Rivertown Ford

Online scheduling is very convenient. The visit itself seemed very efficient until the paperwork/billing was processed. My truck was complete and sitting outside for 45 minutes before the The visit itself seemed very efficient until the paperwork/billing was processed. My truck was complete and sitting outside for 45 minutes before the billing paperwork was ready. The techs forgot to retrain my TPMS sensors after tire rotation and I had to turn around and return to the dealer to get it corrected. The maintenance accomplished was too generic when it was finally entered into the FordPass application. More

Always had excellent customer service from the service consultants, particularly want to mention Shelby. She is outstanding. The GM also ensures customer is happy. consultants, particularly want to mention Shelby. She is outstanding. The GM also ensures customer is happy. More

The staff was so friendly and professional and the bathroom clean and I enjoyed myself bathroom clean and I enjoyed myself More

Rivertown Ford family is very efficient n loyal. Service quality meets performance expectations. Excellent Namananam Service quality meets performance expectations. Excellent Namananam More

We have searched all over and was very glad to find a great deal over the weekend and so appreciative for the amazing customer service from Darren at River Town in Columbus. We highly recommend if you ar great deal over the weekend and so appreciative for the amazing customer service from Darren at River Town in Columbus. We highly recommend if you are looking for a vehicle to purchase to get with Darren! Thank you and your team for having exactly what we were looking for at a great price! More

Tom was amazing he come and explained everything to me kept me in the loop he is very nice kept me in the loop he is very nice More

Great service all questions about maintenance on truck was answered and made recommendations for future repairs was answered and made recommendations for future repairs More

Assad Lowe was my Client Advisor, he was very knowledgeable about the vehicle I was interested in, was very professional and listened to what I was looking for. I did not veal any pressure from A knowledgeable about the vehicle I was interested in, was very professional and listened to what I was looking for. I did not veal any pressure from Assad in fact was just the opposite, Assad and I worked well together and I ended purchasing the vehicle I was looking for from Assad. This was a very relaxing and pleasant buying experience and I credit Assad for making this happen. I’m enjoying my new vehicle and will definitely shop again at Rivertown Ford. More

I was disappointed that they sold not source the obsolete part I needed, but after I found in their service was A-plus. part I needed, but after I found in their service was A-plus. More

Today received really good service. Spoke with General manager and received answers regarding previous visits and appointments. Spoke with General manager and received answers regarding previous visits and appointments. More