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Rivertown Ford

Columbus, GA

4.8
678 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 678 reviews

November 24, 2024

Thank you Rivertown Ford for a unbelievable service job today. I was In a pickle with my 2012 Ford Explorer needing a tune up I called and spoke with Mr Gary Orvis and being very kind and polite he set me More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis ( Didn't get the names of all the other technicians that were involved but all deserve to be commended for their Effort
November 23, 2024

Rivertown picked up my truck, fixed the problem it was recalled for and brought the truck back home. Absolutely superb service and were very prompt with everything. Tom McCain and Piper are to be apprecia More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain, Piper, Jennifer McVay
November 23, 2024

The personnel at the River Town Ford Service Center are always polite, respectful, and geniune. Thank you HUNTER, GARY, TOM, and others. More

by JUICY’s (MRS SEALS’) HUSBAND
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
HUNTER
November 23, 2024

The service department is top notch, I highly recommend. They go above and beyond to help customers. More

by rakkasan187ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
November 22, 2024

Gary was great in providing service and explanations of my car’s inspection and keeping me informed!! More

by Elizabeth Gentry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gary provided great service!
November 22, 2024

Great service rendered by Rivertown Ford, excellent assistance by Mrs. Kassie Layton great job. We've always used Rivertown Ford service department outstanding 5 STAR services. Mr. John More

by Mr. John Kamai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Kassie Layton
November 22, 2024

Gary was an awesome service rep and the first one since owning my explorer that has actually gave me a way to schedule my appointment without going through the service line. More

by denisegross103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary O
November 22, 2024

Clean waiting area with coffee, bottled water. Quick professional service. Wait time was as promised. More

by mcclenton121
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mackenzie
November 21, 2024

Very professional and courteous. . listened to all our concerns and requests. Not pushy at all. Pleasant experience. More

by Rhonda Holladay
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Asada Lowe
Nov 22, 2024 -

Rivertown Ford responded

Hi Rhonda, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

A W E S O M E G R E A T J O B W E L L D O N E! More

by vanessaw1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember was a nice lady
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