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Rivertown Ford

Columbus, GA

4.8
1,130 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,130 reviews

July 02, 2025

All my needs were taken care of and I am very pleased with the work that was done. More

by mtillman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
July 02, 2025

Great experience the process was fast and easy. I saw a truck at another dealership for a cheaper price than they had they did a price match More

by Janivis wimbush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miss chanta
July 02, 2025

James was great and made my servicing experience easy and enjoyable, I will definitely be going back due to the way I was treated. More

by kalebeseide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 02, 2025

Steve Greco and the sales manager were great to do business with! They were able to find us the exact Bronco that we were looking and even beat several other dealership’s price. More

by hunterkinsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
July 02, 2025

Everything was good the service was great and keep me updated on the status of my vehicle. More

by Elijah Muhammad II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Menard
July 02, 2025

The service rep was the first to check if I had a warranty out of all the times I've had my truck serviced. This let me know he was on top of things. More

by demetriusvmcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 01, 2025

The service department need better staff with understanding and accountability with needs of customers and their auto issues More

by grimmer.balmy.5m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
July 01, 2025

Tom is xxxxing amazing. He's so kind and generous. Give the man a raise! More

by Shacoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 01, 2025

Staff was helpful without being “pushy”. My salesperson J’lan was great to work with. He met me with a “can do” attitude and found me the exact vehicle I wanted at the price point I needed. More

by Littlehouse194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carson
Jul 01, 2025 -

Littlehouse194 responded

Really impressive experience with this dealership and with J’lan Carson. He was committed to finding me exactly what I wanted at a price that worked for me. I had some apprehension as this is my first time buying a car on my own, but J’lan took care of me like family.

July 01, 2025

This is my second time going in this shop and my car still has something going on with it but the people are very friendly and extremely helpful. More

by taryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 02, 2025 -

Rivertown Ford responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at [sbardill@Group1Auto.com] so we can work toward a resolution.  Skye Bardill, General Manager Rivertown Ford - sbardill@Group1Auto.com

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