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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
742 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 742 reviews

January 02, 2025

Courtesy, caring, employees . Able to enjoy compliments of coffee, water while waiting. Kasse was awesome. More

by Decolores1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasse
Report | Print
January 02, 2025

Great service all around, and great communication from the service department. Needed a repair done the same day and they made it happen. More

by Pvala27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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January 01, 2025

My service advisor did a great job of communicating about the status of my vehicle and explaining any questions that I had. More

by A_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Jan 02, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

Fast/friendly service. Reliable service and knowledgeable team members who can answer any questions you may have More

by ericawilliams905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanetta
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January 01, 2025

Good , courteous service and staff. Process was fast and easy. Gary did a great job from start to finish. More

by paulmasterson1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Jan 02, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Connor always greeted us w/ a smile. He has always been willing to help w/ settings on our new car & truck!! (He needs a raise in pay!! Lol) Doug & Debra McCullar More

by dougmccullar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Hart
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Tom McCain was very professional. He kept my husband and I informed and clearly explained the work that needed to be done in the car. He answered all our questions. More

by nursepugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Jan 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Dealership is very nice and clean. Lots of cars to choose from. Everyone we dealt with was very nice and easy to talk to. More

by leylacox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Very good nice people done oil change and check what it needed everything is all good More

by Giau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Been a long day I totally his name he did a good job
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Jan 02, 2025 -

Rivertown Ford responded

Hi Giau, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

Kassie Layton is very helpful and understanding of customer care. Highly recommend for quality service. More

by hgalton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

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