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Rivertown Ford

Columbus, GA

4.8
961 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 961 reviews

April 15, 2025

I was assisted as soon as I entered the service area. Tom was excellent and kept me updated with every step along the way. More

by Abbitucker93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 15, 2025

Outstanding and excellent sales was outstanding no problems noted.excellent customer service everything was handled very professionally More

by WillWjmarsh77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack didn’t get the name of the rest of
April 15, 2025

I have been taking my truck to Rivertown Ford ever since it was new. They have always done a fantastic job in the service department and taking care of anything I need. More

by Eric.l.wilson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
April 15, 2025

First time here, Great customer service. So far so good on the service on my bronco. The only thing I've noticed is the windshield wiper fluid was empty and wasn't topped off. More

by bnrisinger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have a bad memory.
April 15, 2025

Courteous, friendly, efficient reasonably priced. I was in and out in a reasonable amount of time. Waiting area was clean and comfortable. I was able to get some work done while I waited. More

by ssgmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
April 15, 2025

My dealer did a FANTASTIC job getting me the vehicle I wished for. I called and notified him I wanted a specific vehicle and he delivered. Assad is the man at Rivertown. Johnny on the spot! The vehicle ar More

by DXNORRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe
April 15, 2025

Had a great experience with Zack he went out of his way you make the deal. More

by Rrambo1440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
April 11, 2025

Everyone was very polite and took care of everything and I was asked before anything was done and Vicky was a very nice person. You don't find very polite customer service people as you do Vicky but she was More

by frbell1949
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vickie
Apr 14, 2025 -

Rivertown Ford responded

Hi, we're happy you found Vicky to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Great service. Car was ready when promised. Employees seemed to know their product when I asked questions More

by sherrellbraxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Gary
Apr 14, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

Very quick and detail oriented service department. The service manager Donnie Tyler is doing an outstanding job with his team and customer service. More

by Millerdaulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Tyler
Apr 14, 2025 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

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