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Rivertown Buick-GMC

Columbus, GA

4.6
266 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 266 reviews

July 22, 2024

Greg McCart is courteous and professional. He listens to your questions and concerns.Service was done in a reasonable time. More

by JMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 23, 2024 -

Rivertown Buick-GMC responded

Thank you for choosing Rivertown Buick GMC for your service needs! We appreciate your positive feedback about Greg. We look forward to assisting you again in the future. Safe travels! Sincerely, The Rivertown Buick GMC Team

Jul 26, 2024 -

Rivertown Buick-GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 18, 2024

RIVERTOWN Buick GMC did an amazing job on my new truck service. They performed an oil change, rotated tires and filled all fluids. I do have a complaint though there was grease or oil on my door armrest a More

by manofgold24k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 06, 2024 -

Rivertown Buick-GMC responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Robert Geary General Manager rgeary@RivertownAutomall.com

July 18, 2024

Excellent courteous service with knowledgeable service representatives and technicians. Easy to make appointments with confirmations. More

by jimcunn414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 19, 2024 -

Rivertown Buick-GMC responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2024

Service department was very timely. I enjoy dealing with Greg McCart. He is courteous and professional. More

by dtkirklandfarmland@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
Jul 13, 2024 -

Rivertown Buick-GMC responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Great and timely service. Greg aways comes thru. I def will come back again. Greg is great More

by lbshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
greg
Jul 12, 2024 -

Rivertown Buick-GMC responded

Hello, we're happy you found our staff to be supportive during your experience here at Rivertown Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

I’ve always had a great experience with the Columbus Rivertown GMC service department. We’ve had warranty work done on our Sierra and their communication is always spot on, they are thorough with their More

by DeanaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Alan
Jul 11, 2024 -

Rivertown Buick-GMC responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

The salesman Kevin The car man was great, he gave me just what I wanted Thanks man More

by Wayneamerson48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin the car man , Digital AirStrike
Jul 10, 2024 -

Rivertown Buick-GMC responded

Hi, thanks for your praise and kind comments about Kevin. Please don't hesitate to reach out to us if there's anything more we can do!

July 10, 2024

Mr. Greg was a big help and the staff was amazing and helpful thank you More

by gabrielle.miller013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Digital AirStrike
Jul 11, 2024 -

Rivertown Buick-GMC responded

Hi, thank you again for taking the time to let us know how Greg did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2024

Everyone was very helpful and friendly. My car was serviced in a very timely manner. After the service, the person I dealt with answered several questions I had concerning the service pe More

by tippi.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie?
Jul 11, 2024 -

Rivertown Buick-GMC responded

Thank you for sharing your positive experience with us, Tippi! We're delighted to hear that you found our team helpful and friendly. We're glad your car was serviced promptly, and we're always here to answer any questions you may have. We appreciate your kind words and look forward to assisting you again at Rivertown Buick GMC. Drive safely! Sincerely, The Rivertown Buick GMC Team

Jul 11, 2024 -

Rivertown Buick-GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 18, 2024

Just a number at this place drove 3 hrs to look at car. Would not recommend. More

by kennethhelton73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jun 26, 2024 -

Rivertown Buick-GMC responded

kennethhelton73, We regret that your overall sales experience was not up to the standards we aim for. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to contact me. Thank you for taking the time to share your feedback, and I am sorry for any inconvenience you faced. Robert Geary General Manager rgeary@RivertownAutomall.com

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