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Rivertown Buick-GMC

Columbus, GA

4.6
332 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 332 reviews

January 02, 2025

Greg is an awesome advisor and he goes above and beyond for customers. Great customer service and he ensures that customer needs are met. More

by taniesjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mcantas
Jan 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Greg provided you with exceptional service at Rivertown Buick GMC. Our team always strives to go above and beyond for our customers, and we appreciate you recognizing Greg’s efforts. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

December 31, 2024

Enjoyed the buying experience, the staff didn’t try to pressure me into buying something. More

by Bstarling126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Burton
Jan 02, 2025 -

Rivertown Buick-GMC responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2024

My overall experience was good. Everyone I had interactions with was extremely courteous and helpful. Keisha was great. Wait time was long but they were very busy today. More

by gwenporter31803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha , Digital AirStrike
Jan 01, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a good overall experience with us at Rivertown Buick GMC. It's great to know that Keisha and our team made a positive impression. We appreciate your understanding regarding the wait time, especially when we are busy. We hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

December 30, 2024

The employees of this dealership are not helpful at all. They are very dismissive and are not customer oriented. More

by Azlowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
B/ no internet
Jan 01, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to issues you ran into with some of our staff. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary General Manager rgeary@group1auto.com

December 30, 2024

I believe I was cheated by the person wrote up my sales ticket. from the time I was told how much it would cost to do the job on my truck and the time I walk out side I saw my truck come down the street. I More

by Robertl.ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jan 01, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary, MBA General Manager rgeary@group1auto.com

December 28, 2024

One the the best dealers to go to River Town Buick GMC COLUMBUS, GOREGIA. GO THERE WERE YOU U GET GOOD ASSISTANCE AN CUSTOMER SERVICE. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.., Digital AirStrike
Dec 29, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the assistance and customer service you received at Rivertown Buick GMC in Columbus, Georgia. Your satisfaction means a lot to us, and we look forward to welcoming you again soon! Sincerely, The Rivertown Buick GMC Team

December 28, 2024

As always, whenever I have my vehicles serviced at this dealership, I receive professional and courteous service. The wait time to have service completed is reasonable. The facility is modern and I always More

by Olevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
Dec 29, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive professional and courteous service during your visits to Rivertown Buick GMC. It's great to know that you appreciate our modern facility and the reasonable wait times. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team

December 27, 2024

Convenient and customer friendly. Staff was very helpful and straightforward about the service I received. More

by mbaker541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 28, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Rivertown Buick GMC to be helpful and straightforward. We strive to provide a convenient and customer-friendly experience for all our clients. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Dec 28, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

I got my oil changed and set up an appointment for updates for my car. Stewart was very nice and helpful. Thank you More

by Debbieshadding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 25, 2024 -

Rivertown Buick-GMC responded

Thank you for your review! We're glad to hear you had a positive experience at Rivertown Buick GMC and that Stewart was able to assist you effectively. We appreciate your trust in us and look forward to seeing you for your car's updates. Have a great day! Sincerely, The Rivertown Buick GMC Team

December 22, 2024

They were very pleasant to work with, and very efficient with the work. They kept me well informed of the whole process. More

by jrs.services.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart, Digital AirStrike
Dec 23, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Rivertown Buick GMC pleasant and efficient. Keeping our customers informed is a priority for us. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Rivertown Buick GMC Team

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